Nissan of Cool Springs

Very nice sales people, liked the "no haggle" approach. Smooth transaction. Will do business with again and recommend to friends/family. This is not my first Nissan and won't be my last. approach. Smooth transaction. Will do business with again and recommend to friends/family. This is not my first Nissan and won't be my last. More

My experience at Nissan of Cool Springs was great. I was really impressed with the employees. They were willing to do whatever it would take to gain my business. I am very pleased with my new Nissan Front really impressed with the employees. They were willing to do whatever it would take to gain my business. I am very pleased with my new Nissan Frontier. More

My husband and I had a wonderful experience working with Nancy and Michael to find the perfect vehicle to fit our needs and budget. Nancy was very informative and was attentive to what we were looking for t Nancy and Michael to find the perfect vehicle to fit our needs and budget. Nancy was very informative and was attentive to what we were looking for that we could afford. We never felt pressured to buy anything, especially above our budget. Her goal was to encourage us to buy a car we're happy with--and we certainly are! Without Michael's quick reply to my inquiry from carsdirect.com, we wouldn't have made such an easy, quick decision on a new vehicle that we were in great need of. They were both friendly and professional and made our car buying experience stress free. More

Very professional, very courteous. I have alreday recommended my friends here in the military community that I live in to go and see Mr. Williams. Thanks Rich! recommended my friends here in the military community that I live in to go and see Mr. Williams. Thanks Rich! More

E Price was very responsive to my wishes, including getting a better deal for my trade in. He was assertive without being aggressive. The only issue I had was that one of the keys did not work when I g getting a better deal for my trade in. He was assertive without being aggressive. The only issue I had was that one of the keys did not work when I got home. I had to bring it back in for reprogramming. I am very happy with the car. I am hoping that the stated mpg pans out. I love the car--I do wish it had a little better pick up. The engine is also very loud as it shifts through the gears. The sales and financial experience was great, however. More

Nancy made me very comfortable from the beginning of the process of purchasing a car until the end. If I had been approached by someone else I am not sure the transaction would have happened. Kudos for ke process of purchasing a car until the end. If I had been approached by someone else I am not sure the transaction would have happened. Kudos for keeping a woman on staff! More

Greg was very knowledgable of the pre-owned inventory. He helped me determine the best mpg car available for my budget. He knew all of the products available well enough to guide me to the best decision He helped me determine the best mpg car available for my budget. He knew all of the products available well enough to guide me to the best decision for me and my budget. When it came time to test drive the available cars he knew them all very well. This was an important decision for me since it was a car for my 19 year old. I wanted safety, economy and a good price. Greg worked with the finance team to get me the best deal possible. I really appreciate the way he gave me his undivided attention and made me and my son feel part of the Nissan Cool Springs family. Thanks Greg! I will be back to see you for my next car. More

Good experience. Mr. Pointer was very pleasant and courteous. He met my needs very well regarding the purchase of the car. Other staff was helpful as well. Everyone I encountered seemed to enjoy th courteous. He met my needs very well regarding the purchase of the car. Other staff was helpful as well. Everyone I encountered seemed to enjoy their job and I would recommend this dealership to friends. More

As a responsible car buyer I believe I covered my bases well. When I searched the internet and came across the vehicle of my family's dream, we found it @ Nissan of Cool Springs! I am a PROUD CRIMSON TIDE well. When I searched the internet and came across the vehicle of my family's dream, we found it @ Nissan of Cool Springs! I am a PROUD CRIMSON TIDE fan and a PROUD ALABAMIAN but I chose to climb OLD ROCKY TOP to get the best deal on a dream come true. Thanks to J. Pragel,B. Crabtree, and everyone at Nissan of Cool Springs in Franklin Tennessee for making my carbuying experience a Memory Maker!!! Bama 0 Rocky Top - Well I won't go that far but they did score! Thanks More

This dealership provided us with fast, upfront pricing, without playing the game of keeping the customer guessing. We did not feel pressured to buy...they answered our questions and provided good insight without playing the game of keeping the customer guessing. We did not feel pressured to buy...they answered our questions and provided good insights into the vehicle we were going to purchase. We also particularly found the Financing Agent a pleasure to deal with. This could be the worst part of buying a car - but actually it turned out to be among the best! Our Financing Agent kept things light, shared his insights, was not "high pressure" and a great sense of humor! All in all - the whole experience was smooth, easy and pleasurable. Thank you Nissan of Cool Springs and especially Jonathan Pragel, Ron Veasey and Scott (Financing Agent). More