
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
I bought a Frontier from yall on saturday. Great truck thanks! Y'all made it seem so easy, I am still wondering if I did everything correctly. thanks! Y'all made it seem so easy, I am still wondering if I did everything correctly. More
Very friendly and helpful. Randy made the buying experience a great one. Very knowledgeable on the products he sells and was patient as I test drove a couple of cars. Would highly recommend. experience a great one. Very knowledgeable on the products he sells and was patient as I test drove a couple of cars. Would highly recommend. More
It was a very good experience from the initial approach when I arrived and I was not pressured to immediately buy. Kyle made every attempt to make the sale as a price war developed with another Nissan dea when I arrived and I was not pressured to immediately buy. Kyle made every attempt to make the sale as a price war developed with another Nissan dealership. He was very professional as was Billy with the financing and paperwork. So far I have been very pleased with the service. More
Nissan of Cool Springs far exceeded my expectations on a new car buying experience. We arrived at the dealership late in the evening and the service was great. We found exactly what we were needing in a veh new car buying experience. We arrived at the dealership late in the evening and the service was great. We found exactly what we were needing in a vehicle (thanks Nissan) and what we wanted in customer service (thanks Nissan of Cool Springs). Our car sales men were wonderful (Randy M. and Anthony M.). It is my was pleasure to write this review as it was a pleasure to visit your dealership. Thank you... E. Summers More
Come the time that we got out of our car and meet Isaac , we had enjoyment being shown around Nissan . We told Isaac what we were looking for . From there on it was all down hill . In 20 minutes I was drivin we had enjoyment being shown around Nissan . We told Isaac what we were looking for . From there on it was all down hill . In 20 minutes I was driving a Demo., just what I was looking for. Nissan sales should be very proud of all of their sales force. Robert & Chantal Ocker More
Kyle Weihe was a great salesperson to work with. He made the entire process go very smoothly and quickly. He made sure that I understood the different body styles/options with each level of car, and then h the entire process go very smoothly and quickly. He made sure that I understood the different body styles/options with each level of car, and then he took extra time to make sure that I actually knew how to work each feature (e.g., blue tooth). Overall, I was extremely pleased with my purchase from Nissan of Cool Springs and my service from Kyle Weihe. I would definitely buy another car from this dealership. More
I would definitely recommend Nissan of Cool Springs to anyone looking to purchase a new or used vehicle. And have already referred 2 people. As most people, I was dreading the sales pitch I was expecting anyone looking to purchase a new or used vehicle. And have already referred 2 people. As most people, I was dreading the sales pitch I was expecting. Initially, I spoke with Kyle Stewart when I contacted the dealership. He was willing to help me find a way to afford a vehicle that I felt confident in driving as well as my 15 year old who is learning to drive and was terrified of driving the Chevy Tahoe. Isaac Miller stepped in at the dealership to help me as Kyle was with another customer when I arrived. Isaac was GREAT. He really went out of his way to make sure I picked the right car. I drove the Versa, Sentra, and Altima. While the Altima was the luxury of the 3 in my opinion, I had to keep in mind that this was going to be my daughter's car eventually and chose the Sentra. Isaac said "your body language showed that you are most comfortable in the Sentra" and I think he was right. Isaac was more like a friend or family member, funny and not your typical car salesperson. If there was something he couldn't answer he said he couldn't and would then find the information I needed. I would highly suggest asking for Issac Miller or Kyle Stewart if you go to the dealership looking for a vehicle. The only negative I felt was as I walked in the dealership no one went out of their way to acknowledge our presence. So we walked back outside and went looking at vehicles on our own. In my line of work, one should always acknowledge a person as they enter a building and with a smile. Isaac came outside and smiled and you know the end of the story. I am very happy with my Sentra. Thank You Isaac and Kyle. Cheryl Whitehurst More
I purchased a Nissan Armada this past week, Paul Stamatis was my salesperson and it was a very pleasant experience, I was nervous going into the dealership, he immediately put me at ease, he was very knowled was my salesperson and it was a very pleasant experience, I was nervous going into the dealership, he immediately put me at ease, he was very knowledgeable, and helpful with all aspects of my experience. Thank you Paul ! I love my new SUV ! Scott Moore More
Took delivery on our 2013 Nissan Pathfinder after an exceptional purchasing experience. Ralph and Steve were both top notch and could not have been more pleasant to work with. We wanted a very specifi exceptional purchasing experience. Ralph and Steve were both top notch and could not have been more pleasant to work with. We wanted a very specific configuration that is not readily available. Steve was able to locate a vehicle and get it to Nissan Cool Springs much more quickly than we were expecting. We made our purchase decision on a Saturday and the vehicle was ready for us to drive home the very next Wednesday. This was the best purchasing experience we've ever had when buying a new vehicle. I will be using this dealer again in the future. More