
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
Bryan Linhares helped with the purchase of our 3rd vehicle from Nissan Cool Springs. He did a wonderful job taking the time to explaining all of the features in the vehicle. The sales team here are al vehicle from Nissan Cool Springs. He did a wonderful job taking the time to explaining all of the features in the vehicle. The sales team here are all very nice and helpful in Cool Springs this is why I continue to buy vehicles there. More
They were all very professional and appreciative of my business. Brian, especially help me get the vehicle. I want it at the price I want it all in all it was an excellent experience and a quick one. business. Brian, especially help me get the vehicle. I want it at the price I want it all in all it was an excellent experience and a quick one. More
Excelente atención en español, fue un trato muy ameno, me encanta mi auto, muchas gracias por los servicios prestados! Me encanta Nissan of Cool springs! encanta mi auto, muchas gracias por los servicios prestados! Me encanta Nissan of Cool springs! More
Negotiated a deal on a truck, but wanted to go through my own credit union. They first wanted me to put a deposit on the truck to hold it. I said no, if it’s not here, I’ll just find another. So first thing own credit union. They first wanted me to put a deposit on the truck to hold it. I said no, if it’s not here, I’ll just find another. So first thing the next morning I went to the credit union. I got the ball rolling and a purchase agreement sent by 830am. They were blowing my phone up all day. Finally they said the truck was sent to detail, and everything would be ready the next day. My wife and I showed up with a live check after a long day of work. Salesman took us to the desk filled out paperwork for 30 minutes, then said I’ll be right back. After another 45 minutes my wife asked where our salesman was. We were told he had gone to Costco to fill the truck up. So I voiced my opinion then asked why it wasn’t ready as promised. We’re backed up is the answer I got. Well why aren’t we with the finance department while we wait? Oh, there are 3 people ahead of you. Yes, I got loud. A person i assume was a manager ran to the back, then came back out. Amazing how fast the finance office was empty and waiting. I saw no other people anywhere near the office. After another 30 minutes there we finally got the truck we came after. Second rate dealership. Go where someone is happy to take time with their customers. I’ll never go back again, not ever. Would give one star, but I like the truck. More
I highly recommend Collin! He was very personable and helpful. He made sure we were comfortable with the vehicle we are purchasing. He answered our questions and is knowledgeab He was very personable and helpful. He made sure we were comfortable with the vehicle we are purchasing. He answered our questions and is knowledgeable about it. Overall, the team at Nissan Cool Springs gave me and my family a pleasant purchase experience. More
Thank you to everyone at Nissan Cool Spring and especially Celia for making my recent purchase a very pleasant experience. The entire process was thorough, honest and professional. I recommend! especially Celia for making my recent purchase a very pleasant experience. The entire process was thorough, honest and professional. I recommend! thank you again Celia for making my dream a reality! More