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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

March 20, 2023

Célia is amazing! ! Thank you for everything Celia! She is very polite, I definitely recommend her. More

by sayuridias7
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Mar 22, 2023 -

Nissan of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to Celia here at Nissan of Cool Springs! Thank you, and have a fantastic day! Regards, Mark Hepler (615) 790-2500

Mar 22, 2023 -

Nissan of Cool Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2023

Friendly staff, welcoming atmosphere. Dealership is clean and comfortable. Would not hesitate to recommend to anyone. More

by rjpjr73
Recommend Dealer
Yes
Employees Worked With
Raj 4 stars
Mar 18, 2023 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

March 14, 2023

Very nice and professional sales staff. They made purchasing a vehicle easy. I highly recommend them More

by annacoleman04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Flores, Willie Phillips
Mar 17, 2023 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

March 05, 2023

The salesman were great the finance department less than. I have called since October about a refund my mother should have received about canceled warranties. I have emailed the finance department without a More

by Tiphanirenee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance Carney, Darius Fields
Mar 18, 2023 -

Nissan of Cool Springs responded

Tiffany, Thank you for taking the time to let us know about your experience. Please contact us if you require further assistance.

March 04, 2023

Amber and Raj were both the best and so helpful. Very professional and knowledgeable about the Rouge. I would refer them to others. Your lucky to have them at your dealership! More

by Ronaldorvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj and T., Bishoy Rizk, Amber Marx
Mar 07, 2023 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

March 04, 2023

Best car buying experience I have ever had! Everyone was very nice and extremely helpful. More

by LoriRigdon68
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Mar 07, 2023 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 28, 2023

Celia was extremely helpful and was able find what we were looking for very quickly. Within a short amount of time we were test driving the vehicle we ended up buying. Everyone at the dealership has b More

by JP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike from Finance, Amber Marx, Celia Dukeshier
Mar 03, 2023 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 27, 2023

Marwan was great to work with! Highly recommended his services if you are looking for a vehicle. More

by Jenhome1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marwan Babiry
Mar 02, 2023 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 09, 2023

Professional,friendly & courteous, definitely recommend Nissan of Cool Springs if you are car shopping don't think you will be disappointed.I found exactly what I was looking for on their website was conta More

by gbrock420.gb.gb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Flores, Willie Phillips, Kelli Gilliam
Feb 10, 2023 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Regards, Mark Hepler (615) 790-2500

January 26, 2023

Friendly customer service and made a good deal on a vehicle within an hour when other dealerships wouldn't. More

by Beth T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Jan 30, 2023 -

Nissan of Cool Springs responded

Hi Beth, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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