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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

August 04, 2023

I recently purchased a vehicle for my college age son and the entire experience has been excellent. Rashod took care of us and we couldn’t have asked for anything more. I would gladly recommend Nissan of C More

by denamb07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashod Turner
Aug 06, 2023 -

Nissan of Cool Springs responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! Best Regards, Amber Amarx (615) 861-8514

July 29, 2023

Very nice staff everything was great and helpful really enjoyed the dealership would recommend it More

by cboyd7121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Willis
Jul 30, 2023 -

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it.

July 28, 2023

The most amazing service staff anywhere. Love it here! Thank you all very, very much! More

by George101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Melissa Potts, J.R. Richardson, Jacob Peel
Jul 30, 2023 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 25, 2023

We had the greatest experience buying a car for my son Matthew here, we dealt with Patrick Holt and he made it happen! Got us a great deal on a 2023 Kicks, no hassling, no games, the nicest guy ever, will More

by E. Martinez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Holt
Jul 28, 2023 -

Nissan of Cool Springs responded

Hi Martinez, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

Jul 28, 2023 -

E. Martinez responded

Thank you! We already use your facilities for service for out Pathfinder and will be using it for the Kicks too, so we’ll drop by and make sure to say hi to Patrick!

July 24, 2023

Beware of online price. Not true price unless you finance through dealership. Bait and Switch. More

by Ted2k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Willie Phillips
Aug 03, 2023 -

Nissan of Cool Springs responded

Thank you for taking the time to leave a review. If you would like to speak further about your experience, please give Eric Roundy, General Manager, a call at your earliest convenience. Thank you for your business. 615-790-2500

July 04, 2023

I'm an 72 and only bought 2 new vehicles in that time span. I'm from the old school and enjoy the hand the barter experience. Rashad and I worked together very easily. Rashad knows the Nissan Product ins More

by andersoncharlie969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Eric Roundy, Willie Phillips
Jul 18, 2023 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 20, 2023

We purchased a vehicle at this dealership and Greg Gibbs was excellent to work with. This was our first Nissan purchase and I very happy this the whole process. More

by mark.moehle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Gibbs
Jun 22, 2023 -

Nissan of Cool Springs responded

Hi Mark, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 02, 2023

Great people to work with and they did everything they could to get me into a new car on my budget. More

by mathias_r2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj, Greg Gibbs
Jun 04, 2023 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514

May 29, 2023

E Price was phenomenal to work with. Gave an end number I needed to be at as well as an expectation to not be in the dealership for a long time. He delivered on both More

by Corey.balcarcel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
E Price
May 31, 2023 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, Amber Amarx (615) 861-8514

May 29, 2023

The staff were very friendly and professional, we were treated very respectful and courteous. I would do business with this dealership again and would recommend them if you’re looking for a good vehicle. More

by Alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen in sales, Eric Roundy, Kelli Gilliam
May 31, 2023 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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