Back

Nissan of Cool Springs

Franklin, TN

4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
Contact Dealership

212 Comtide Court

Franklin, TN

37067

Directions

By Type

Showing 2,053 reviews

March 30, 2024

I really want to thank Raj, Mr. Rizk & the entire finance department for really working hard to get me in my brand new 2023 Nissan Rouge SV! From start to finish they were exceptiona More

by Megan Delorso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj
Apr 01, 2024 -

Nissan of Cool Springs responded

Hi Megan, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do! Best Regards, Amber Amarx (615) 861-8514

March 27, 2024

I recently upgraded my old Nissan Pathfinder for a newer improved version from Nissan of Cool Springs. Cameron Newton was my sales person. He was very helpful and knowledgeable about my vehicle. He was pa More

by Ryan Finley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Nissan of Cool Springs responded

Hi Ryan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 21, 2024

Excellent experience! Francisco was very easy to deal with and very professional! Financing was easy and quick! I would definitely buy from Cool Springs Nissan again! More

by Baltimore23YAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelli Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Granados
Feb 24, 2024 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 19, 2024

I had a very bad experience with Nissan of cool springs. I spoke on the phone with the sales man Fransico about the deal. He then had me talk with Alex the manager and we came to a agreement on the phone. I More

by blindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco Granados
December 21, 2023

The dealership is clean and all the staff are very helpful and good at answering inquiries I had. More

by jp406130
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
E Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2023

I found the perfect car for me, and they was wonderful, thank you so much Nissan of Cool Springs More

by ore19.7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oreanna Anez, Eric Roundy, Jeff Wiliams
Dec 18, 2023 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

December 14, 2023

Raj Jr. was excellent at helping me narrow down exactly what I did and did not need in my vehicle purchase which really ended up saving us a lot of money. It More

by Lauren Ingraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Jr.
Dec 15, 2023 -

Nissan of Cool Springs responded

Hi Lauren, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day! Best Regards, Amber Amarx (615) 861-8514

Dec 15, 2023 -

Nissan of Cool Springs responded

We are so happy we could provide you with a positive experience! Thank you for the wonderful feedback and If you have any questions, please don't hesitate to reach out. Have a wonderful day! Thank you, Morgan Staten, OLM (615) 861-8514

November 11, 2023

Tom found me exactly what we needed and could afford. Raj Jr. did an excellent job and walked us through the process. Jeff made everything seamless. It was a great experience! More

by martha2620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Murray, Raj Jr. — Both five stars, Jeff Wiliams
Nov 13, 2023 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

November 04, 2023

Cars. com showed a price of $57,832. When the dealership sent a quote, it showed $62,930. When I pointed this out, I got no response. More

by Kcrusto
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Corey Harper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Nissan of Cool Springs responded

Kcrusto, Thank you for taking the time to let us know about your experience. Please, give us a call at the store at your earliest convenience to speak further on details. Thank you, Amber 615-790-2500

November 03, 2023

The dealership facilities and staff were first rate. The facility was sparkling and the people were friendly and helpful. The salesman, Raj Thakor, was most helpful to my wife and me throughout the enti More

by martha.steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Thakor, Amber Marx, Jeff Wiliams
Nov 06, 2023 -

Nissan of Cool Springs responded

Hello, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

...
4
...