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Nissan of Cool Springs

Franklin, TN

4.8
2,106 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,106 reviews

August 25, 2022

Vincent is an outstanding young man! His service level is beyond his years and I would without question buy another vehicle from him and recommend him to others! Outstanding follow up an More

by SBurr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stokes
Aug 28, 2022 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 25, 2022

Best dealership I've been to by far. Helped my dream come true. Couldn't thank yall enough More

by Justinblakewells23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu , Vincent Stokes
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Best Regards, Amber Amarx (615) 861-8514

August 25, 2022

I bought car through LJ. He is very helpful and doing the best at customer service More

by rambe2004
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2022

The dealership is always clean and the employees are very friendly. Someone always meets me with a smile and asks how they can help. More

by Adamlane#1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gareth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Matthew Harmon, Vincent Stokes
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 25, 2022

Vincent was friendly and did a great job helping us with the purchase of our car More

by dcorry73
Recommend Dealer
Yes
Employees Worked With
Vincent Stokes
Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

August 25, 2022

Great place! ! Hey build good healthy relationships which is key to success and respect! Definitely a good spot!! More

by Smoothmoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 25, 2022

Very personal and straightforward kind of guy. Does good in getting what you want, what you need, and nothing more to make it hassle for you. Cameron's definitely sees the value in having a happy More

by Nicholas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello Nicholas, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2022

Vince and the team were super easy to work with and we were able to come to an agreement about a trade-in in very little time. More

by reberry82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Best Regards, Amber Amarx (615) 861-8514

August 24, 2022

Nissan of Cool Springs is a family friendly environment. The staff make the car buying process enjoyable, exciting and engaging. Test driving the vehicles is a great experience. Everything is great. Cameron More

by jalex9220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

August 24, 2022

I came to buy a car on a whim! Cameron was so helpful! I highly recommend buying from him. He will treat you like a rockstar! More

by juliadunn74
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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