
Nissan of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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We love these guys. Connor and Cameron are very nice, not pushy and really know their cars. They gave me more for my trade than anyone else offered, and got me a better Connor and Cameron are very nice, not pushy and really know their cars. They gave me more for my trade than anyone else offered, and got me a better interest rate than anywhere else as well. We have bought two from them this year and will be back again! Go see them! More

We were very happy with our experience @ your dealership which is why we decided to continue business. which is why we decided to continue business. More

Bishoy and the team at Nissan of Coolsprings as always deliver the best service. We would never go anywhere else. Thank you all!!! deliver the best service. We would never go anywhere else. Thank you all!!! More
A pleasure to work with! True to his word, Greg Gibbs delivered that and more on making the purchase of my used car a truly desirable experience. Up front and truthful, maki True to his word, Greg Gibbs delivered that and more on making the purchase of my used car a truly desirable experience. Up front and truthful, making good on every promise made. Thank you for making it so easy and stress free! More
Jacob and Nissan Cool Springs were as awesome as it gets. Great customer service and really made new purchase easy. Great customer service and really made new purchase easy. More
It was a joy working with the salesman. Everyone had a superb attitude. Great doing business with you. The automobile is great. Everyone had a superb attitude. Great doing business with you. The automobile is great. More
I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is.(Yelp) I am leaving a 1 star review, as there is nothing lower... More
I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is (Yelp) I am leaving a 1 star review, as there is nothing lower... Clearly the other review platforms can be manipulated to reflect higher ratings... More
Purchased a Certified Pre-owned 2021 Altima earlier this year. Clean report from dealer- while cleaning up the car, found a deep dent in lower rocker panel and contacted dealership. Told "some cars have cha year. Clean report from dealer- while cleaning up the car, found a deep dent in lower rocker panel and contacted dealership. Told "some cars have character" and that they would do nothing about it. Photo taken that day(when it was purchased) shows the dent- once you know where to look. Clearly, they either don't do much of a body inspection or they are not honest with their findings. Not the only dealership that I have had issues with. I will NEVER buy another Nissan period and will probably trade this in soon and eat the extra cost-just to be rid of what else they may not have found during their "Inspection". Yes, they prove the concept of only interested in the sale- not developing future sales. More
Worst service center ever, I’ll never take my car there again!!! I’ll never buy another Nissan product again either. It doesn’t matter how good a car is if the dealer is no count!! again!!! I’ll never buy another Nissan product again either. It doesn’t matter how good a car is if the dealer is no count!! More