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Nissan of Cool Springs
Franklin, TN
2,105 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,105 reviews
January 06, 2023
Dealership is very easy to get to. Courteous staff and clean environment. They were very respectful of and my time Courteous staff and clean environment. They were very respectful of and my time More
by Wendell Ingram
January 04, 2023
Celia was extremely kind and helpful. She helped reduce the stress of car buying. She is a kind and genuine salesperson. She helped reduce the stress of car buying. She is a kind and genuine salesperson. More
by katherine.e.tudor
Employees Worked With
Jeffrey Williams, Celia Dukeshier
January 03, 2023
She was so great to work with. Brought us several cars to test drive and Eric even came out to talk with us and show us around. Brought us several cars to test drive and Eric even came out to talk with us and show us around. More
by johnlogue
January 03, 2023
Thank you for everything! Celia made our buying experience easy and effortless. She is so pleasant and was a pleasure to work with! Celia made our buying experience easy and effortless. She is so pleasant and was a pleasure to work with! More
by johnlogue
Employees Worked With
Other Employees :
Eric Roundy, Darius Fields, Celia Dukeshier
January 03, 2023
Celia was very helpful and did everything she could to help us out. She was very professional and friendly and I would recommend going to see her for a car. help us out. She was very professional and friendly and I would recommend going to see her for a car. More
by Amandacaldwell6211
Employees Worked With
Celia Dukeshier
January 01, 2023
Everyone was very nice and helpful My salesman Vince Stokes was so helpful and navigated me thru the process . He was very patient considering we had to change my date to get my car signed sealed and de Stokes was so helpful and navigated me thru the process . He was very patient considering we had to change my date to get my car signed sealed and delivered. More
by Kathammer1795
December 23, 2022
I just moved here to Franklin from Huntsville, AL and set up an appointment with Nissan of Cool Springs. I ended up having a great experience because Michael Harshberge took great care of me. He recommended up an appointment with Nissan of Cool Springs. I ended up having a great experience because Michael Harshberge took great care of me. He recommended some items that needed to be taken care of along with my oil change and tire rotation. I plan on using Nissan of Cool Springs for all my vehicle maintenance going forward. More
by Russ Ortman
Employees Worked With
Michael Harshberge
December 11, 2022
The process was really faster and clean through all departaments, Portuguese speaker was one advantage departaments, Portuguese speaker was one advantage More
by Fespindola21
