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Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

December 06, 2022

Today’s visit was a pleasant surprise. Everyone was so friendly and helpful. Celia made the experience extremely enjoyable with her fun and welcoming personality. Darius was a great help f More

by MissVA
Recommend Dealer
Yes
Employees Worked With
Darius Fields, Celia Dukeshier
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Dec 08, 2022 -

Nissan of Cool Springs responded

MissVA, Thank you for taking the time to leave Celia and Darius such a wonderful review! Please let us know if we can help you with anything in the future. Thank you, Amber Marx 615-790-2500

Dec 08, 2022 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please don't hesitate to reach out! Take care!

December 06, 2022

Very friendly and willing to take time to meet our budget goals Did not feel hassled at all. Our agent Celia was great! More

by Thomas.bauman09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
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Dec 08, 2022 -

Nissan of Cool Springs responded

Thomas, Thank you for taking the time to let everyone know about our agent Celia!! We appreciate your business. Let us know if we can assist you with anything. Thank you, Amber Marx 615-790-2500

Dec 08, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Best Regards, Amber Amarx (615) 861-8514

December 04, 2022

It was time to trade my car. Vincent at CoolSprings was so helpful with setting my appointment marking sure I had all the paperwork I would need and then put me in the car that More

by Joanburdick13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Vincent Stokes
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Dec 06, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2022

Everyone was very nice and accommodating during the sales process. Facility was nice and clean. More

by bradshaughnessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 28, 2022 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2022

Casey was a very professional sales person. Worked with me to get the deal I wanted. More

by Bruno
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Flores
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Nov 23, 2022 -

Nissan of Cool Springs responded

Hi Bruno, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 20, 2022

Thank you so much Nissan cool spring, we are happy with the new car! Celia was awesome More

by anacarolinasalina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celia Dukeshier
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Nov 22, 2022 -

Nissan of Cool Springs responded

Hi, thank you so much for the positive review! We can't wait to see you again, have a great day. Best Regards, Amber Amarx (615) 861-8514

November 17, 2022

Experience was amazing. I had a a lot of questions walking and nervous. But it was such an easy process! More

by Stefmq1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 18, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

November 17, 2022

Was a very easy and fast process! Loved Celia, was very kind and helped me find a reliable car. 10/10 experience overall More

by Kenzieroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 18, 2022 -

Nissan of Cool Springs responded

Hi Kenzieroy, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

November 16, 2022

Celia was great finding me my Rogue that fit my budget with low mileage. And with the features that I wanted on my vehicle. More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 17, 2022 -

Nissan of Cool Springs responded

Hi, we appreciate your positive review about your recent experience with us! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

November 10, 2022

She is amazing sales person , so nice and respectful , a lot a patience with us More

by josecarrascalbenott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 14, 2022 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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