Nissan of Cleveland

Overall it was good I thought it took longer than it should for an oil change, but they had to check the service engine light so maybe that is what too so long. I thought it took longer than it should for an oil change, but they had to check the service engine light so maybe that is what too so long. More

Great Service Vehicle I saw on line was just as stated and I purchased it. Juan helped us and was very nice. We have a minor issue with the windshield and they have Vehicle I saw on line was just as stated and I purchased it. Juan helped us and was very nice. We have a minor issue with the windshield and they have promised to schedule a repair possibly here at home instead of driving an hour back to Cleveland. Great group to work with. More

They are very nice and professional. I took my Nissan Armada to get a oil change and tire rotation and they found a problem with my alternator for the belt pulley they let me buy my own p I took my Nissan Armada to get a oil change and tire rotation and they found a problem with my alternator for the belt pulley they let me buy my own parts and they installed them the price was great and they had me on the road in 3 hours. More

Amazing place My air went out on a Saturday going to Florida the ambien sensor went out. They help me get it fixed and back on the road. The GM and every one was ve My air went out on a Saturday going to Florida the ambien sensor went out. They help me get it fixed and back on the road. The GM and every one was very friendly they don’t even do this kind of work on Saturday but was more than welcoming to help us fix the problem and get us back on the road More

Not so good I have spent thousands of dollars recently on my Nissan being fixed at this location. Sometimes I pay twice what other places would charge for the con I have spent thousands of dollars recently on my Nissan being fixed at this location. Sometimes I pay twice what other places would charge for the convenience of the loaner vehicle that was offered to me until this last experience. I specified my need for one and the employees let one come in and loaned it out to another. Telling me that my car would be fixed tomorrow so I did not need one. More

Exceptional customer service They went above & beyond to ensure our experience was great. Saved us $567 on a parts replacement. I'll always go to this dealership for future needs. They went above & beyond to ensure our experience was great. Saved us $567 on a parts replacement. I'll always go to this dealership for future needs. More

Best new car experience I’ve had I haven’t had a truly new car for 30 years, but I contacted Billy.... even with my less than perfect credit, and he got me in the perfect car for my l I haven’t had a truly new car for 30 years, but I contacted Billy.... even with my less than perfect credit, and he got me in the perfect car for my life situation. I’ve always dreaded buying cars... always feel a bit conned by things dealers add an during finance part of deal...Billy told Chancy what I wanted, and they made it work great! I love this little car, and really appreciate Billy and Chancy for making this happen.... I’ll be back! More

Very frendly and professional Very pleased, really liked Kevin. Dealership clean , big selection, everyone made me feel welcome. That is all I have to say now, being a man of few Very pleased, really liked Kevin. Dealership clean , big selection, everyone made me feel welcome. That is all I have to say now, being a man of few words. Thank You More

Slow. Inefficient. Took 3 times as long as it should have for a simple tire rotation and oil change. When the car was returned, my preset seat setting had been completel Took 3 times as long as it should have for a simple tire rotation and oil change. When the car was returned, my preset seat setting had been completely changed, side mirrors moved and my rear view mirror was sideways. More

Great. Customer services When I bought my car in February, the salesman, everyone in the office, did all they could to find me the lowest interest rate and to make sure I was When I bought my car in February, the salesman, everyone in the office, did all they could to find me the lowest interest rate and to make sure I was HAPPY. In June had to take my car to services for some maintenance work and they were EXCEPTIONAL!!!!! I tell everyone they need to go to CLEVELAND NISSAN to buy their next car. More