Nissan of Cleveland

Best Dealership Anywhere! I purchased my 2017 Nissan Sentra in May and have had a fantastic experience every time I have spoken to anyone who works here! Jamey Payne was a grea I purchased my 2017 Nissan Sentra in May and have had a fantastic experience every time I have spoken to anyone who works here! Jamey Payne was a great sales person. He was personable and was not just trying to make a sale. He went out of his way to make sure I was happy with the vehicle I left in and has been great to talk with anytime I have called the dealership. Amanda jumped through so many hoops to make sure that the financing was set up correctly and when there was a mix up, she was up front and honest about it and made it right. This past week I saw Kevin Frazier for a paint issue on my front bumper. I requested that the paint not be touched up and his response was "This is new car and that would not be acceptable to me. It will be sanded and repainted." He delivered exactly what he promised. I would recommend this dealership to anyone even if it meant driving a few hours to get here. It's worth the time! More

What you hope for! Very clean facilities. All the people were friendly, professional and prompt service with no surprises. I'll be back when looking for my next new veh Very clean facilities. All the people were friendly, professional and prompt service with no surprises. I'll be back when looking for my next new vehicle. More

Ananda will provide you the "Deal of the Decade" If you are looking for a NEW Nissan, ask for Amanda; she has the technical expertise; professionalism; and Customer Service Skills that others can onl If you are looking for a NEW Nissan, ask for Amanda; she has the technical expertise; professionalism; and Customer Service Skills that others can only hope to emulate. She is well versed in financing and will find you the vehicle of your dreams even if it is not on the Dealerships lot. Amanda follows through and is true to her word. More

Maybe Some people were rude, starting with the first woman I met when I came in the door. I asked others about the Wi-Fi and their answer was "Its working Some people were rude, starting with the first woman I met when I came in the door. I asked others about the Wi-Fi and their answer was "Its working on my phone" and they went on their way. So my answer is really maybe. More

Good experience, one complaint They finished working on my car sooner than expected for a recall item. No charge. My only complaint is that my hood was left unlatched. We noticed it They finished working on my car sooner than expected for a recall item. No charge. My only complaint is that my hood was left unlatched. We noticed it bouncing up and down while on the highway. That could have been dangerous. More

Great! my experience with purchasing a brand new car with Nissan dealership was great! Very friendly and helpful staff. Salesperson Dustin did a wonderful jo my experience with purchasing a brand new car with Nissan dealership was great! Very friendly and helpful staff. Salesperson Dustin did a wonderful job of staying in touch and making sure I got the exact car I wanted! More

Great salesman, lacking elsewhere We found a car we liked, agreed to buy it and left while they did some finishing work on it. Our salesman Dustin was great, and our negative experienc We found a car we liked, agreed to buy it and left while they did some finishing work on it. Our salesman Dustin was great, and our negative experience was not associated with him in any way. As I tried to secure financing, I called the finance manager 5 times over the course of two days; he never once returned my call. I had to reach out to our salesman to get what I needed regarding finance questions. The night we came to sign paperwork, we waited 3 hours to meet with the one finance person who was working. The whole experience was frustrating and felt like a lot of extra steps when simple things like a returned phone call would have helped so much. More

Service My car had two open recalls and needed an oil change. Nissan of Cleveland had a great deal on oil change package. They did great!! My car had two open recalls and needed an oil change. Nissan of Cleveland had a great deal on oil change package. They did great!! More

Braille Repair I went in having the radiator and clutch on the starter replaced. They called me back and said that I needed a new water pump to the tune of $500 doll I went in having the radiator and clutch on the starter replaced. They called me back and said that I needed a new water pump to the tune of $500 dollars, then they called back after that and said that I had a blown head gasket which would have been an additional $1800 dollars. This service crew tried to find that it had a blown head gasket they should have tested the pressure on it before hand so that I wouldn't had to have thrown $1406 for a lawn ornament. More

Great deal, a great place to do business. James was very helpful. I wasn't sure that a truck was what I needed. After setting in one and talking to James I was sold. They didn't have the one I James was very helpful. I wasn't sure that a truck was what I needed. After setting in one and talking to James I was sold. They didn't have the one I wanted one the lot. They found one that was EXACTLY what I wanted. Thanks James and Nissan of Cleveland! More