Nissan Of Union City

Awesome experience and quick! I would recommend this dealership as long as Toby Rivers is employed there because he made my faith in dealerships back in good standing. He was strai I would recommend this dealership as long as Toby Rivers is employed there because he made my faith in dealerships back in good standing. He was straight up and did not turn or hide corners just to make a deal. The process was smooth and easy, and I still can't believe I was able to buy a car. I had some very challenging credit issues, and was not able to get an approval else where, but Toby Rivers was great and he even picked me up in the vehicle I purchased. PLEASE SEE TOBY RIVERS AT NISSAN OF UNION CITY if you want honesty and a good deal. Thank you, Tonja R. More

Never had a service dept wash my car! Just had my oil/filter changed & tires rotated this morning & they washed/vacuumed my car for me! This has happened never before in my experience of Just had my oil/filter changed & tires rotated this morning & they washed/vacuumed my car for me! This has happened never before in my experience of over 60 years. Mind you, this was not a detailed wash/vacuum, but is was appreciated none the same. My sales experience with this dealership was not the best two years ago & after seeing all the negative postings, thought I should share my very positive experience. More

Unethical The sales guy only cared about closing the deal. He lied telling my daughter something that we both know is unethical. He took advantage of her and I The sales guy only cared about closing the deal. He lied telling my daughter something that we both know is unethical. He took advantage of her and I would not recommend this dealership to my worst enemy. Just as a human being he should have a conscience. More

They're committing Financial/Financing Fraud I am writing this review for my Mother and Step-Father (Vietnam Vet with PTSD, Prostate Cancer Survivor who is ailing). It's very Providential Not Co I am writing this review for my Mother and Step-Father (Vietnam Vet with PTSD, Prostate Cancer Survivor who is ailing). It's very Providential Not Coincidental that the very first Rating that I read involved some minor Maintenance Issues plus the Financing of the vehicle. They purchased a Nissan Altima S 2014. Unbeknownst to them, their vehicle was just financed on today, October 28, 2015 (per the Finance Company) because the Finance Department at the Dealership sent in paperwork for $20k worth of financing; however, when the Finance Company researched the car's VIN#, it was a different model and $5k less! The Dealership called my Step-Father (whom has some Memory Issues due to Anemia from his Cancer and its treatment) several times for the past 2 weeks asking him "to come back to the dealership which is @60 miles away one-way to sign some more paperwork." My Mother, the Savvy person she is, kept stalling due to the fact that when she called to investigate what paperwork wasn't signed- she said the paperwork was in order and every place that needed a signature or initials had been numbered and squared, no one could answer her questions. So, they haven't returned. Today, October 28, 2015, she found out the truth from the Financing Company's Representative that the car financed is $5k less than what the paperwork given to them stated! They're brakes have also been squeaking since they purchased the vehicle and no recourse! Something needs to be done about this as I'm now positive that this has become Common Practice to this Dealership- and the key players (being that the financing comes from different companies in different states) have committed both Federal and State Crimes.... and I'm just the very one to make sure that they're exposed. Get ready..... I have Channel 2 on speed dial plus others. More

do not give these people your money Nissan/ or Kia These people are so unprofessional, they lie on your paperwork to help get you a big loan but then give you the cheapest, malfunctioning car they have These people are so unprofessional, they lie on your paperwork to help get you a big loan but then give you the cheapest, malfunctioning car they have. Took my car to the service department 3 xs in my first two weeks and they never really looked at t car and management is by far the worst. I can see them out of business real soon, nothing but crooks. More

ONE MONTH and still no resolution I have called....left message after message. This has been BY FAR the most frustrating experience ever. All I want is a form submitted so I can get my I have called....left message after message. This has been BY FAR the most frustrating experience ever. All I want is a form submitted so I can get my refund from my GAP insurance....THAT'S IT! A simple piece of paper with the CORRECT information on it is all I need. The general manager won't return calls.....the staff is as unprofessional as they come. They should be ashamed of how they treat people. Disgusting. More

Car dealership xxxxxxxx Don't purchase from this car dealership. They are full of xxxxxxxx. I applied for application online and I was told that I was approved. Then go to th Don't purchase from this car dealership. They are full of xxxxxxxx. I applied for application online and I was told that I was approved. Then go to the dealership I was told waiting on papers and numbers. That was around 6:30 then comes 8:30 that the finance department didn't not give them any numbers have to wait until tomorrow and I was going to receive a phone call around 9:30am. Never received a phone I called all day no phone call back. I go up there I was told I wasn't approved and some other xxxxxxxx. I repeat do not waste time going up there or filling out application. They will feed you with a bunch of xxxx. More