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Nissan Lake Country

Oconomowoc, WI

4.7
302 Reviews

N48W36216 WIS-16 E

Oconomowoc, WI

53066

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302 Reviews of Nissan Lake Country

January 06, 2026

Reggie Tobias is always smiling, extremely knowledgeable and probably the best service tech in the whole Lake Country.I will definitely be coming back More

by richhart156
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias, Reggie Tobias
Jan 07, 2026 -

Nissan Lake Country responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-522-7200

January 06, 2026

I basically paid for a mistake made by to service department. The software update should not have been done because of the mistake. I was still required to pay. The update to my vehicle was not neede More

by milwrd16
Recommend Dealer
No
Employees Worked With
Jack Renick, Jack Renick
Jan 10, 2026 -

Nissan Lake Country responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Luchini Service Manager 262-522-7200

January 06, 2026

I will drive out of my way to not have to deal with Regie anymore. Literally every visit he screwed something up, has excuses and or no accountability. He also lacks any reasonable knowledge in the automot More

by Lthrnk75
Workmanship
Recommend Dealer
No
Employees Worked With
Reggie Tobias
Jan 10, 2026 -

Nissan Lake Country responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 262-522-7200

December 31, 2025

The eye for detail at Lake Country Nissan with much appreciated. Thank you for the excellent above and beyond service. More

by NURSEDEB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 31, 2025 -

Nissan Lake Country responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan Lake Country! Matt Luchini Service Manager 262-522-7200

December 30, 2025

Explained everything that was completed during my oil change, charted what was needed in the future and gave me a detailed estimate for the new tires I will be purchasing, as well as a comparison of diff More

by angienader18
Recommend Dealer
Yes
Employees Worked With
Jack - service advisor
Dec 31, 2025 -

Nissan Lake Country responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

December 30, 2025

Great service good team! Will take our car there always! Keep up the good work! More

by hoffinwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Dec 30, 2025 -

Nissan Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

December 30, 2025

I recently took my 2024 Rogue in thinking the tire sensors had malfunction. That was not the case. Instead of being perturbed with my lack of knowledge the service department was beyond exceptiona More

by TESSFULLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stamates, Tyler Tetzlaff, Rafael Dianov, Reggie Tobias, Matt Longtine
Dec 30, 2025 -

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

December 27, 2025

Customer service was great. Charging 200.00 to tell me what we knew before going in is not great. More

by Erikbenes
Recommend Dealer
No
Employees Worked With
Customer service was good
Jan 07, 2026 -

Nissan Lake Country responded

Thank you for bringing this to our attention, Erik, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 262-522-7200

December 27, 2025

We had a great experience at Nissan Lake Country. Jackie and the whole staff made our car buying experience seamless. One of the best experiences that we have had. Thank you. More

by MKOBISKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Tetzlaff, Rafael Dianov, Jacqueline Tyler
Dec 27, 2025 -

Nissan Lake Country responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tom Stamates General Sales Manager 262-522-7200

December 24, 2025

Helpful and knowledgeable staff. They always treat me right . Great place to service your Nissan or infinity. More

by vh361
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 24, 2025 -

Nissan Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

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