N48W36216 WIS-16 E
Oconomowoc, WI 53066
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Reggie was so engaging, professional and efficient. He was an absolute pleasure to work with. We brought in a 2015 RAV4 for detailing and when we got it back it looked like a brand new car. It was shiny on the outside and spotless on the inside. We inquired about future service the car needs and found the prices to be very competitive. That combined with the quality of the work done and Reggie's exemplary customer service has convinced us to bring all of our future repairs to Nissan Lake Country.
Online scheduling was seamless - I was able to get a desired service appt time quickly at the location I wanted. Reggie clearly communicated oil change and tire pressure issue check details and got parts ordered for brake replacement quickly so I could schedule a follow-up for the next week. The follow-up front brake replacement went smoothly and wait time was reasonable. Interactions with Reggie were friendly during the entire experience.
My experience was as expected. They took care of me and answered all my questions. They Suited my needs.
The service team is amazing! They answer all of my questions whenever I have them!
Car was in for an elusive rattle. They fixed it, washed the car, and charged me nothing. Great service.
Took over an hour for the oil change (no rotation or anything else) and I had asked to not have my car washed bc I had just had some body work and paint done and they forgot and washed it. Luckily no damage was done.
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