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Nimnicht Buick GMC

Jacksonville, FL

4.8
2,968 Reviews

11503 Philips Highway

Jacksonville, FL

32256

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2,968 Reviews of Nimnicht Buick GMC

November 22, 2013

You know upon arrival that they are professional. I appreciate this stellar service when it comes to my vehicle. Dealers fix it right the first time! More

by tribster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Senske
Dec 30, 2013 -

Nimnicht Buick GMC responded

Thank you for your kind words regarding Nimnicht and Gene. We realize your time is important and we are very mindful of that

November 20, 2013

My experience with Nimnicht since I purchased my used Trailblazer a year ago has been extremely positive. I've been back twice for service (scheduled/preventative) and an oil change and each visit has b More

by captainbriangraves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 20, 2013 -

Nimnicht Buick GMC responded

Thank you for taking the time to leave such a nice review. Your comments are what we like to hear the most. A happy customer is everyones goal at Nimnicht and it is nice to know we have succeeded. We hope to see you soon. Your Nimnicht Team

November 09, 2013

I brought my car in for a routine oil change and queried whether I need to purchase an extended warranty. When I arrived to drop off my car, JoAnn had already done the research and reminded me that I purch More

by JosephMcClellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn
Nov 09, 2013 -

Nimnicht Buick GMC responded

Jo Ann is a sharp cookie, she does her homework and makes sure each of her guests are treated with fairness and kindness. She always is happy to see these comments in words to affirm the hard word she puts in. Thanks so much.

November 09, 2013

The team at Nimnicht makes the purchase of a new car easy and efficient. After determining the best price for the car (a very fair one at that), the team had the paperwork and vehicle ready in no time. The More

by KerriMcClellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devarian and Efren
Nov 09, 2013 -

Nimnicht Buick GMC responded

Thank you for your kind words about our team. DW, Efrain and Steve are tops in what they do and they certainly appreciate the nice comments. Thank you for trusting Nimnicht by purchasing another vehicle. And I am sure Jo Ann will take great care of you and your new vehicle. Thank you very much.

October 31, 2013

I have been working with Steve Elliott in the Service Dept for years. He is very professional and makes sure my truck gets taken care of. I wouldn't think of going anywhere else. K. Triplett More

by kltriplett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Elliott
Oct 31, 2013 -

Nimnicht Buick GMC responded

Thank you for the kind words about Steve, he is a true professional and takes great pride in his craft. He is an asset to our service department.

October 23, 2013

We are for grateful to God for sending us this wonderful team of men. They were awesome and very caring. Would send everybody to them!!!! More

by maclat05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shannon, Trent Rogers and Tim in finance
Oct 23, 2013 -

Nimnicht Buick GMC responded

Thank you for your kind words about our team. Scott, Trent and Tim are always willing to go the extra mile to make everyone happy and satisfied.

October 22, 2013

My husband and I recently purchased a new Buick from Scott & the Nimnicht gang and we could not be any happier. We chose a Buick over 4 other manufacturers because Nimnicht had the price right and from More

by Awiloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
Oct 22, 2013 -

Nimnicht Buick GMC responded

Thank you for your kind words about Scott Shannn and Nimnicht. We are so happy to hear you are very pleased with your new Buick.

October 16, 2013

Scott Shannon was a really nice person to work with. Although we are still shopping around on a car, he definitely made a great impression. More

by Higgins11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
Oct 16, 2013 -

Nimnicht Buick GMC responded

Thank you for taking the time to let us know what a really nice person Mr. Shannont is. He must have made a very positive impression on you both to take time to write this considering you have not made a purchase. If Scott or anyone else on our team can assist you please let us know.

October 14, 2013

My initial visit was to have my vehicle serviced and to My initial visit was to have my vehicle serviced and to my surprise I drove off the lot with a brand new 2013 Buick verano at such a great an afford More

by Costt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devarian Walton
Oct 16, 2013 -

Nimnicht Buick GMC responded

Thanks for the wonderful words about our dealership and DW. He is a great asset to Nimnicht. Enjoy your new Verano and we will see you for your first oil change which of course is free!

May 23, 2013

NIMNICHT BUICK GMC - Extremely disappointed.... I had what I thought should be a warranty problem on my H3 - after 3 conversations w/ my service manager (JC) he assured me that in NO WAY was the problem More

by DebbieN
Customer Service
Recommend Dealer
No
Employees Worked With
JC - service manager
May 24, 2013 -

Nimnicht Buick GMC responded

Hello Debbie, We have looked into your complaint about your warranty work and have discovered that we were simply wrong in the assesment of your H3's warranty elegibility. I asked JC to re-examine your case to see if he might have missed something, he called in our service director and they took another look. The problem came down to simply putting in the correct code into the warranty screen. JC Brown has been our Hummer dediated advisor for 10 years and rarely makes mistakes about Hummers, in your case he did. He feels bad that he made the error and he was visibly upset upon finding his error. We can not state enough that we apologize as a company for the mistake and the inconvience our mistake caused you. Respectfully, Jackie Lynch General Manager

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