Nielsen Kia of Newton

it wa very pleasant Nelson went over the top to give me the color and items I wanted in my new car. Paper work went very smoothly. Car selection was good. Nelson went over the top to give me the color and items I wanted in my new car. Paper work went very smoothly. Car selection was good. More

Excellent customer service Had my 60,000 mile service on my Kia Optima. The service department was very courteous and helpful. They offered me a ride to and from my work. The Had my 60,000 mile service on my Kia Optima. The service department was very courteous and helpful. They offered me a ride to and from my work. The service was done as promised and the car was washed as a courtesy. I recommend this dealer. More

Always courteous, excellent service. Easy to make an appointment. Answered all my questions and concerns. I drop off the car at night and they called me next day when it was ready. Thanks Jeff! appointment. Answered all my questions and concerns. I drop off the car at night and they called me next day when it was ready. Thanks Jeff! More

great experience Brought the car in for service and was informed of a part was needed to order and that I would be called when it will arrive it was fast and easy Brought the car in for service and was informed of a part was needed to order and that I would be called when it will arrive it was fast and easy More

Our whole experience with Kia of Sussex was great. Nelson was beyond awesome and delivered a great customer experience. He helped accommodate everything we needed with ease was beyond awesome and delivered a great customer experience. He helped accommodate everything we needed with ease More

Service appointment Jeff and the whole team behind the scenes is always fantastic. Courteous, reliable, explains matters and overall great to work with. Have never had Jeff and the whole team behind the scenes is always fantastic. Courteous, reliable, explains matters and overall great to work with. Have never had a bad experience with the service department. Rich Goldberg More

Excellent Service Department I would highly recommend the service department. I was initially hesitant as I've had several bad experiences with the sales team at this dealership I would highly recommend the service department. I was initially hesitant as I've had several bad experiences with the sales team at this dealership but the service department is amazing. They are professional and knowledgeable. Jeff was incredibly nice and had my car working properly very quickly. More

From the time I purchased the car and this service i have never had any problem the dealership has been great so far. But time will tell the story never had any problem the dealership has been great so far. But time will tell the story More

Free time I have brought my vehicle in for service I've been met with a smile. Jeff is not only knowledgeable but has great customer service skills. Thank you for a good experience every time period been met with a smile. Jeff is not only knowledgeable but has great customer service skills. Thank you for a good experience every time period More

Service Dept is #1 Dave Welker and Jeff LaSala rule. They understand customer service. Scheduling an appointment with Jeff is always a pleasure and he always finds a way Dave Welker and Jeff LaSala rule. They understand customer service. Scheduling an appointment with Jeff is always a pleasure and he always finds a way to adjust to my schedule. Dave Welker is a good reason to do business with this dealership. More