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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
657 Reviews
Call Service Center (916) 245-2231

657 Reviews of Niello Volvo of Sacramento - Service Center

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November 10, 2024

The service was completed when promised, no additional work was required.Neillo Provided me with a loaner car at no cost. Another excellent experience. More

by REG.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 08, 2024

Always willing to help fix any issue. Good customer service. Easy access to dealership off the highway. More

by Taylor
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Taylor! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 07, 2024

Matt kept me informed, answered my questions and is very professional. Thank you very much, Matt! More

by DEBORAHMDILLON
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to leave us a five-star rating. We truly appreciate your business, Deborah! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 06, 2024

Rick, my service provider is awesome. Efficient, helpful, and honest. Love the report I get with photos, etc. Love that he my car washed each time too. More

by kathrynhennessy
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your excellent experience with Rick here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon, Kathryn. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 05, 2024

Always great staff, excellent communication throughout the process. Very in depth with pictures and explanations of what is going on. More

by strebor.inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 04, 2024

Service adviser was knowledgeable and the communication during the service was excellent. Car was returned washed and vacuumed. More

by JRB14564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 02, 2024

Efficient, thorough and communicative, easy to schedule & positive experience while waiting. Rick makes interactions feel personal, recalling previous interactions. More

by Smithe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 02, 2024

Great job and great work by the amazing team at this dealership. They were able to help with our car repairs and we were very pleased with their work. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 31, 2024

Matt is always prompt and thorough, delivers the car as promised. Always reaches out to me if they find any additional work that needs to be done and always has a great attitude. More

by jpnylen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Jeffery
Report | Print
Nov 02, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Matt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 31, 2024

Niello Volvo in Sacramento has great service and well experienced team. The team made purchasing my Volvo S60 a great experience. More

by TERASJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Nov 02, 2024 -

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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