Niello Volvo of Sacramento - Service Center

Amy has assisted me with almost all my car service visits. She's always pleasant, professional, and accomodating. I appreciate her engaging communication and attention to detail. I return for service visits. She's always pleasant, professional, and accomodating. I appreciate her engaging communication and attention to detail. I return for service at the Madison location mainly because of her superb customer service. More

Great customer service and communication From all staff members. Confident in the work being done. members. Confident in the work being done. More

Shaun was very patient and helpful! He explained everything and had a great plan for repairing my car. The technician who did the repairs provided a very thorough and easily undertandab He explained everything and had a great plan for repairing my car. The technician who did the repairs provided a very thorough and easily undertandable explanation in his video. More

When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More

I was treated well just a little on the expensive side! Love the coffee and treat bar though! And Amy was fantastic! Love the coffee and treat bar though! And Amy was fantastic! More

The customer service has been outstanding during the purchase of my Volvo and for any routine service. I highly recommended them. purchase of my Volvo and for any routine service. I highly recommended them. More

Communication is fair but they worked hard to figure out what was wrong with our car what was wrong with our car More

I like my interactions with Rick and the Niello Service team in general. Rick does a great job. The text messaging and ability to review the recommended service on a phone, tablet, or computer is a very team in general. Rick does a great job. The text messaging and ability to review the recommended service on a phone, tablet, or computer is a very nice feature that seems to really expedite the process for both sides. More

Very efficient and pleasant to work with. No issues with car and service. Could have a more pleasant place to wait. But ok No issues with car and service. Could have a more pleasant place to wait. But ok More

I always get excellent help with any issue I have with my car. All my questions are answered, and explained. car. All my questions are answered, and explained. More