Niello Volvo of Sacramento - Service Center

Matt did a very good job getting my vehicle into the shop and setting up a rental vehicle to minimize my wait. He explained promptly that they needed my vehicle all day so for convenience suggested getting a and setting up a rental vehicle to minimize my wait. He explained promptly that they needed my vehicle all day so for convenience suggested getting a rental for me allowing me to not spend all day at the dealership. He was thorough and did a professional job in my whole experience. More

Polite, curtious, service. Matt is always prompt and thorough. Waiting area is comfortable. Everything is explained. Car is returned freshly washed. Matt is always prompt and thorough. Waiting area is comfortable. Everything is explained. Car is returned freshly washed. More

Great experience as usual. Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was completed next day. This was due to some network outage as I was informed so not really the fault of the service dept. staff. Overall, I am very satisfied with my visit and experience. More

As always, Amy is a super star! She made sure my car was taken care of and found things for my extended warranty to pay for. She made sure my car was taken care of and found things for my extended warranty to pay for. More

Clean and excellent customer service experience as a new owner to Volvo fleet of cars. owner to Volvo fleet of cars. More

Excellent and easy interaction across the board. Clearly explained all things needed and even made sure the car was washed even though it was late in the day. Clearly explained all things needed and even made sure the car was washed even though it was late in the day. More

Niello Volvo car service department is the best! ! I have two Volvo's and Matt is excellent and always takes care of us in a timely manner. My wife and I will continue to buy Volvo cars as long as Ma ! I have two Volvo's and Matt is excellent and always takes care of us in a timely manner. My wife and I will continue to buy Volvo cars as long as Matt is our service man!! More

Kudos to Matt - he takes care of business AND his clients. And, of course, we know he has a WHOLE team that works with him. Thanks everyone in the Service Department. clients. And, of course, we know he has a WHOLE team that works with him. Thanks everyone in the Service Department. More

Rick Fuentes is the real reason I purchased 2 cars and keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! More

Amy is always kind and knowledgeable. I trust that my car is properly serviced each and every time I bring it in. I trust that my car is properly serviced each and every time I bring it in. More