Niello Volvo of Sacramento - Service Center
Sacramento, CA
659 Reviews of Niello Volvo of Sacramento - Service Center
Brian was a fantastic salesman. No pressure, no haggle, and answer every question honestly. The finance department was great, friendly, and expedient. It was probably the best ca No pressure, no haggle, and answer every question honestly. The finance department was great, friendly, and expedient. It was probably the best car-buying experience I’ve experienced. I’d buy from them again and highly recommend them. More
I made an appointment for scheduled service and an issue with the fuel system. Amy was able to get my car in for the service quickly. She kept me informed of what exactly was going on regarding the issue with the fuel system. Amy was able to get my car in for the service quickly. She kept me informed of what exactly was going on regarding the issue with the fuel system. A part was needed, and there was a delay in getting the part, but Amy kept me advised as to where and when the part would be in. I received a video from the technician showing me what he had done and what needed to be done. Amy kept me informed of all the work that was done and estimate for the work that was done. It was a very pleasurable service thanks to both the technician and Amy. More
Matt takes wonderful care of us. I appreciate the fact that he remembers us, we get great personal care! I appreciate the fact that he remembers us, we get great personal care! More
Every Volvo team member at this location is friendly and very helpful. I always feel very safe and secure when driving my Volvo after a service or repair. Thank you, Niello Volvo! You guys are amazing! very helpful. I always feel very safe and secure when driving my Volvo after a service or repair. Thank you, Niello Volvo! You guys are amazing! More
Every time I take my car in for service I have a great experience. Everyone is always nice and helpful. experience. Everyone is always nice and helpful. More
Excellent and top notch service. Matt's attention to detail is on point. Thank you! Matt's attention to detail is on point. Thank you! More
Rick is always so helpful. Best service in the Sacramento area. Highly recommended. Thank you Best service in the Sacramento area. Highly recommended. Thank you More
The entire team is knowledgeable, and very customer focused. Always feel I get great service and care. focused. Always feel I get great service and care. More
Matt makes all the difference. I've had my 2011 XC60 serviced at Niello through Matt since we returned from Chicago in 2015. I've had my 2011 XC60 serviced at Niello through Matt since we returned from Chicago in 2015. More
The original work order wasn't accurate, so I had to have a second service. The invoice also wasn't accurate and had to be corrected. Tire rotation was recommended on an earlier visit in spite if the tires b a second service. The invoice also wasn't accurate and had to be corrected. Tire rotation was recommended on an earlier visit in spite if the tires being less than 9 months old at the time. More