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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
777 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 777 reviews

September 20, 2024

Phenomenal service by the Volvo team, Matt is incredibly talented and knows exactly how to keep my car running. More

by ckreuderjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 20, 2024

Welcoming and willing to listen to your needs and work to find a car that fits this needs. More

by camillevb5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Niello Volvo Cars Sacramento responded

Camille, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 20, 2024

Appreciate the service and amenities offered while waiting for my vehicle. Quoted service time was accurate and they were incredibly friendly. More

by B321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Sep 20, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 18, 2024

All of the people we interacted with, from sales to service, were helpful, pleasant, and detail-oriented. They were prompt communicators. They are very knowledgeable about Volvos, and helped us to find More

by NNAVTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Sep 18, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 16, 2024

We have purchased three Volvos over the past 15 years, all from Jorgen Eiremo, and their service has been overseen by Matt Jeffrey, for a total of just over 500,000 miles of driving. That should say it a More

by kevinandmonicajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 15, 2024

I would follow Matt wherever he went. He is excellent! Be good to him so he doesn’t leave. More

by clh223
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matthew and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 13, 2024

I completed paperwork for a loaner car while mine was being serviced. The office staff said the loaner was being cleaned, but it would be ready shortly. But after waiting for more than an hour, I walked More

by DWRIGHTGREAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Sep 15, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Amy and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 13, 2024

The dealership was very communicative and facilitated transportation. We appreciate the transparency and Matt’s commitment to help us. More

by FATFACE_ANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Niello Volvo Cars Sacramento responded

Anthony, Thank you so much for your excellent review! We are happy that Matthew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 13, 2024

wonderful folks with no hassle buying and very competitive pricing. Brian was very professional and Andrew was wonderful More

by Chet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Niello Volvo Cars Sacramento responded

Chet, Thank you so much for your excellent review! We are so glad that Andrew and Brian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 12, 2024

Why we go with Niello Volvo now and for our future purchase of an XC40 Recharge: Matthew Jeffrey, service, Jorgen Eiremo, sales. More

by mike.per
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Niello Volvo Cars Sacramento responded

Mike, Thank you so much for your excellent review! We are so glad that Matthew and Jorgen had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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