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Niello BMW MINI

Sacramento, CA

4.8
397 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 397 reviews

April 07, 2024

I enjoyed working with Fatima, she was attentive and makes you feel comfortable. Dealership atmosphere is nice and clean which is important to me. More

by WRENNB2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Fatima! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 07, 2024

It has good service and has good people working there, felt taken care of when getting my car. More

by JCOLMENARES0421
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Poursead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 05, 2024

My experience ordering my Mini was fantastic- Creed was highly responsive throughout, and was always willing to provide greater context around a long wait. Also, we enjoyed hanging out with Zoe when we vis More

by Scott Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Niello BMW MINI responded

We are so glad that Creed and our team had the opportunity to work with you and that they could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 02, 2024

Fatima is a pleasure to work with. I’ve purchased 3 cars from her and I hope to deal with her again in the future. More

by BRADMARTIN.RE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Phan, Andrey Galygin
Apr 02, 2024 -

Niello BMW MINI responded

Congratulations on your new purchase, Brad! It's fantastic to hear that Fatima provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 01, 2024

I paid for my car in full, with a check, but they took more than two weeks! to process my refund after I had to bring it back. I had to call and email at least five times. Really? More

by KEVIN.G.LONG.57
Recommend Dealer
No
Employees Worked With
Creed Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lonchar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Niello BMW MINI responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kevin, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 01, 2024

Our salesperson, Fernanda, was awesome! The buying experience was better than expected.I love my car! More

by Desiree Kumpf
Recommend Dealer
Yes
Employees Worked With
Fernanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Niello BMW MINI responded

Thank you for your business and this review. We're happy to hear that Fernanda and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 31, 2024

The dealership made my car buying experience very enjoyable. The staff working are very helpful and knowledgeable. More

by BBBOOM12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lonchar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Poursead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 29, 2024

Georgie was amazing and made the process really smooth. He goes above and beyond for his customers More

by RUGBYBEAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio Seruge
Mar 30, 2024 -

Niello BMW MINI responded

Thank you so much for your kind words for Georgie, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 28, 2024

Beginning to end the personnel were excellent, knowledgeable, pleasant and timely. It was a pleasure and easy to do business with each More

by SNICCOLLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All in finance and service, Louis Phan
Mar 28, 2024 -

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 28, 2024

My experience was performed by a team of excellence. I’m feel I’m in good hands! More

by armurguia55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Weirick, Louis Phan
Mar 30, 2024 -

Niello BMW MINI responded

Thank you so much for choosing Niello BMW MINI! Please let us know if we can be of any more assistance! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

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