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Niello BMW MINI

Sacramento, CA

4.8
397 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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2020 Fulton Ave

Sacramento, CA

95825

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Showing 397 reviews

December 31, 2023

Had some issues at the store and went to the corp to get the issues resulded. Curtis and Louis were not honest with us. More

by BOB@HERITAGEOAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sulman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Phan
Jan 01, 2024 -

Niello BMW MINI responded

Bob, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 31, 2023

We don't own a mini, but your great anyway! !!! We traded the X5 for a Subaru More

by ELIZABETHWILDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holt
Jan 01, 2024 -

Niello BMW MINI responded

Elizabeth, Thanks for sharing about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 30, 2023

Friendly, knowledgeable, helpful and courteous staff. Did not feel pressured to purchase. Enjoyed their sense of humor and down to earth demeanor. More

by JUNEBUG_39
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Niello BMW MINI responded

Thank you for choosing Niello BMW MINI. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 27, 2023

The personal I have listed were GREAT. Have purchased a number of new cars and Niello is right at the top. More

by KTWATCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian (Finance), Jeff Holt
Dec 27, 2023 -

Niello BMW MINI responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 21, 2023

Dalton is great he provides good customer service . He made car buying an amazing experience. More

by Music
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Weirick
Dec 22, 2023 -

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 12, 2023

Curtis is such a great guy! A true delight with whom to work with in navigating a new or new-to-you vehicle. More

by KIM_SWABACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Ringle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Niello BMW MINI responded

Kim, it's great to hear that Curtis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 10, 2023

Sales personnel, great. Financing, Erika, not so great. Tried and tried to sell extended warranty. More

by ALFONSO.MARTINEZ1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Paleny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Phan
Dec 11, 2023 -

Niello BMW MINI responded

Alfonso, thank you for this feedback. I valued the opportunity I had to speak with you and your wife about your experience recently. Your concerns are important to us and help identify areas of improvement. If there is anything I can do for you in the future, please consider me your first point of contact, I am happy to help. Thank you, Justin Watts, Sales Manager

December 09, 2023

Dalton did a great job finding my wife the vehicle she wanted. She loves her new SUV More

by hammons45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OLGA GERASIMCHUK
Dec 11, 2023 -

Niello BMW MINI responded

Thank you so much for choosing Niello BMW MINI! Congrats on your new SUV, and let Dalton know if we can be of any more assistance! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 09, 2023

Dalton was a great person to work with! Professional and worked with me to get a deal we were both happy with More

by Jouharians
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Paleny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murad
Dec 11, 2023 -

Niello BMW MINI responded

Thank you! Dalton and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

December 08, 2023

Mo (sales) Michael (service dept. ) and Justin were amazing they provided excellent customer service, expertise and hospitality. Niello BMW definitely supports our veterans. Thank yo More

by JACORY.WILLIAMS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Sulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Torres
Dec 09, 2023 -

Niello BMW MINI responded

Thank you for choosing Niello BMW MINI. Your feedback and rating mean a lot to us. We're glad that Mo, Michael, and Justin were able to help, and we hope to see you again! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

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