Niello BMW Elk Grove

Everyone I dealt with at the dealerskept was excellent. Customer service top notch. Salesman "Q" was amazing, Honest and straight forward. Customer service top notch. Salesman "Q" was amazing, Honest and straight forward. More

A great dealership and a awesome team. ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very pa ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very patient and knowledgeable to answer all our questions throughout our car buying experience. Marcos did a good job as promised. Paul Suchanek also helped us with lots of technical and finance related questions. Timothy Dooley, was also very patient and made our finance and other paper work very smooth and easy. Outstanding service all thru the process of ordering and delivering my new car. I would recommend all my friends to Niello... More

I typically dread having to go into a car dealership for a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days a a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days ago. Let me tell you what, I honestly don’t know where to begin to explain on how GREAT of an experience I had here at Niello! From start to finish, it was a fast and friendly experience, that I can honestly say I have never experienced anywhere else before, EVER! Communication was outstanding. I didn’t get low balled for my trade in like other places. I was treated with respect and dignity, (which I know many of you reading this have experienced the exact opposite elsewhere). I drove almost 100 miles to make the deal. They held the vehicle for me, ended up getting me a better deal than their in house financing offered, and I was able to leave with the vehicle, as well as scheduled maintenance, premium extended warranty, AND gap insurance. Ozzie was a blast to deal with. We shared stories with each other which was cool, and every single person I interacted with there (forgive me for forgetting their names), was very much an experience that I enjoyed. I can’t say enough how GREAT of an experience this was, and if you value your time and money, look no place other than Niello BMW Elk Grove! More

We were under pressure to make a flight and the sales representative understood that and made our lease as quick and as painless as possible. All the people we interacted with were courteous and professi representative understood that and made our lease as quick and as painless as possible. All the people we interacted with were courteous and professional and made the purchase as simple and pleasant as possible. Zero heavy handed sales techniques. More

Outstanding service all thru the process of ordering and delivering my new car. I would recommend all my friends to Niello BMW. delivering my new car. I would recommend all my friends to Niello BMW. More

The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. great quality customer service and always delivers on their promises. More

Jas is knowledgeable and experienced. He cares clients needs and gave us a vet good service. He cares clients needs and gave us a vet good service. More

Always good service! Helped me transition my electric car lease into a purchase. POV as always really went above and beyond. Helped me transition my electric car lease into a purchase. POV as always really went above and beyond. More

Great experience start to finish. My sales person Q Gregory was knowledgeable and helped me locate a vehicle in a timely manner. You can't go wrong buying from Niello. My sales person Q Gregory was knowledgeable and helped me locate a vehicle in a timely manner. You can't go wrong buying from Niello. More

Niello BMW and Amir were great! They were easy to work with and the buying experience was fast and easy. They were easy to work with and the buying experience was fast and easy. More