Niello Acura

This was the easiest car-buying experience that I've ever had. Everyone was friendly, fun and helpful. I don't feel like I was being pressured to buy anything. Colby even gave me a homemade cookie while I had. Everyone was friendly, fun and helpful. I don't feel like I was being pressured to buy anything. Colby even gave me a homemade cookie while I was waiting. Tasty! More

We had a great experience working with Aaron Peterson. We wanted specific colors for the interior and exterior which were not easily found. We were also experiencing personal difficulties with the hospit We wanted specific colors for the interior and exterior which were not easily found. We were also experiencing personal difficulties with the hospitalization of my 93 year old mother-in-law. Our availability was limited and Aaron worked around our availability to accommodate us. We appreciated his concern over our situation and his sensitivity. We would recommend Aaron as a great sales person to work with in purchasing a vehicle. More

All the personnel I have been in contact with at Niello have been friendly, helpful and have delivered on the subject service.I feel they are trying to find ways to save me money, rather than the opposite. have been friendly, helpful and have delivered on the subject service.I feel they are trying to find ways to save me money, rather than the opposite. More

My wife and I had the best experience ever in purchasing our new 2013 Acura RDX from Niello Acura. The RDX is a complete new design for 2013 and the demand far exceeds the supply at all Acura dealers. Niell our new 2013 Acura RDX from Niello Acura. The RDX is a complete new design for 2013 and the demand far exceeds the supply at all Acura dealers. Niello is the only dealer that had exactly what we wanted. We went in for a test drive one weekday evening and returned on a Sunday to negotiate a deal. I had done considerable research on the vehicle, availability and pricing. I explained from the beginning that we would NOT play games and go back and forth over pricing. They did exactly as we asked AND gave us a very good and fair price on both the new vehicle and the trade-in.Denise Velez was our salesperson and she worked very hard to get us a good deal and to expedite the process. She spent considerable time in going over all the features of the vehicle. She is an extremely knowledgeable and above all a very nice person. The entire process to include the document processing to delivery was GREAT!! Acura has come up with a WINNER for this vehicle and Niello Acura is to be commended on the friendliness and caring attitude of all their people. More

We had the best experience ever buying this car. Kelvin was funny and very knowledgeable. He kept us talking about all kinds of things which helped a lot since the process to buy takes a long time. was funny and very knowledgeable. He kept us talking about all kinds of things which helped a lot since the process to buy takes a long time. More

Denise Velez was awesome! She exemplifies the qualities most people would appreciate in a sales professional. She was very friendly, personable, down-to-earth, and honest. At this point, I would definite most people would appreciate in a sales professional. She was very friendly, personable, down-to-earth, and honest. At this point, I would definitely recommend her to my friends and family. And, so far the used 2010 TSX I purchased is running pretty well, and I truly believe I received a fair deal. Denise could work anywhere in the car sales industry, because her professionalism and knowledge are very evident. This is what I look for in a salesperson, because it is very important that I be able to go back to the same person in the future and feel confident. Denise also stressed that she is always looking for repeat sales, and that if I have any problems at all with my car, I should feel free to call her. And, each time I have called her with questions, she has been very responsive and helpful. I have rarely experienced or heard of this type of excellent service in the past, especially involving used car sales. Although I have not had to purchase a used car before, I recommend Niello and Denise! I would also like to compliment the finance manager who kept the dealership open late that night to find the best possible deal and car for me. I am extremely happy so far. Thank you. Overall, I would rate my experience with Niello Acura as favorable. I have faith that their culture of excellent customer service will continue in the years to come. As of today, they did not disappoint me, especially in this tough economy. Hopefully when the economy starts to improve, I can return and feel confident that they are on my side. More

As exciting as it is to drive off the lot in a new vehicle, the negotiating involved in getting you to that point can be a headache. Not so at Niello Acura! I purchased a 2012 Acura MDX from Mike Bir vehicle, the negotiating involved in getting you to that point can be a headache. Not so at Niello Acura! I purchased a 2012 Acura MDX from Mike Birckett and I have to say I have never met anyone with as much dedication to customer satisfaction as Mike. If you are interested in a hassle free car buying experience with a sales person who will tell you that he will go the extra mile and actually do it, then definitely go see Mike. I purchased the car I wanted at the price I wanted and left the dealership 100% satisfied. More

Once again Niello Acura comes thru!! This was my 3rd lease of an MDX and each time the staff was excellent. Kudos to Aaron for putting the deal together and making it so hassle free... lease of an MDX and each time the staff was excellent. Kudos to Aaron for putting the deal together and making it so hassle free... More

I liked how they honored the ticket price in the car even though it was listed for more online. They provided us with as much time as we needed and was not pushy. This was a better experience then my first c though it was listed for more online. They provided us with as much time as we needed and was not pushy. This was a better experience then my first car purchase somewhere else a long time ago. Recently brought it in to have an i owe you repaired and they were also kind and helpful. More

We bought a 2012 Acura MDX from Aaron Peterson at Niello Acura and I couldn't be happier :) Aaron was wonderful. He was very helpful and professional and was very knowledgable about the car. He helped setup Acura and I couldn't be happier :) Aaron was wonderful. He was very helpful and professional and was very knowledgable about the car. He helped setup the blue tooth and other gadgets in the car for us. The entire car buying experience was great and I would HIGHLY recommend Niello Acura and Aaron Peterson and of course Acura MDX to anyone who is looking for a car!!! More