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Niello Acura
Roseville, CA
961 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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October 28, 2003
I had a major service with a belt replacement. The belts might have been overtightened? but I have very high mileage on my car (360,000 at the time of writting) regardless I snapped a belt on the way home ( might have been overtightened? but I have very high mileage on my car (360,000 at the time of writting) regardless I snapped a belt on the way home (the A/C belt). I called the dealer and talked with Larry the service manager, he offered to have a technician drive 60 miles to my place of work the next morning to fix it, exceptional service. Turns out it was a bearing in the pulley that died this caused the belt to snap. Niello took care of the belt issue and let me use a loaner, everything was no charge. I am very happy with Niello Acura and am planning to buy a new TL from them in the spring. More
by dustin2471
