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Niello Acura
Roseville, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Mary and Chris were exceptional to work with. They both took the initiative to make the purchase of my Acura TSX possible. They diligently worked with finance to acquire the best loan that met my needs. I took the initiative to make the purchase of my Acura TSX possible. They diligently worked with finance to acquire the best loan that met my needs. I'd also like to thank the finance person that negotiatied with lenders for me, wish I recalled his name, as he deserves kudos also. Elizabeth Garcia was also a pleasure to work with on the final sale. In addition to being so diligent at shopping a lender for me they all provided excellent customer service. From the get go, they were friendly, pleasant to work with and knowleadgable. I felt they were on my side and were not in anyway your typical "Care Salesman" per say... I've been very pleased from the get go and I very much have liked the followup I've received by email. Being in the sales industry myself, I appreciate the importance of customer service, knoweledge and follow up. Niello Acura certainly has is together and I will definitley recommend my family, friends and colleagues to purchase form Niello Acura. More
Mary was wonderful and professional. She knows her job very well. Shes so nice. Very Knowlegable about the acura tsx. Didnt pressure us into buying. She handled paperwork very fast. Mary was the best sale very well. Shes so nice. Very Knowlegable about the acura tsx. Didnt pressure us into buying. She handled paperwork very fast. Mary was the best saleswoman ever. I would recomend her to anyone wanting to buy a car. More
Lorena is very friendly and very helpful. This is the fastest and hassle free car buying experience for me. The dealership was fair and honest up front. They let us take are time in choosing a car and th fastest and hassle free car buying experience for me. The dealership was fair and honest up front. They let us take are time in choosing a car and there was no sales pressure. I would definatly recomend them to a friend More
Mary was wonderful. She was really friendly and genuine from start to finish. Working with her didn't feel like working with your typical car salesman; she didn't pressure us and was just very pleasant to from start to finish. Working with her didn't feel like working with your typical car salesman; she didn't pressure us and was just very pleasant to talk with. More
I was looking at Lexus, Merecedes and Acura. The main reason for the purchase at Niello was the professional maner I was treated by all with lack of sales pressure but always willing to provide informati reason for the purchase at Niello was the professional maner I was treated by all with lack of sales pressure but always willing to provide information when and if needed. My sales consultant Lorena Beightler was exceptional in your knowledge and her delivery of information. She is the main reason I chose this dealer. Exceptional service and delivery, looking forward to a long and lasting relationship for future needs More
There was a issue with my trading process and it looks There was a issue with my trading process and it looks like the my credit union didn't played active role and it cause serious misunderstandings bet There was a issue with my trading process and it looks like the my credit union didn't played active role and it cause serious misunderstandings between me and the Niello Acura. Elizabeth Garcia took the lead on the issue and explained me what happened behind the the trade in process and took care of the issue. Thanks to her and who ever worked on the issue. I would recommend this dealership to a friend. More
Denise was the greatest. Very professional and experienced and knows her cars! Also very friendly and not pushy. I was buying the car with and for my daughter and I was pleased to have her go th experienced and knows her cars! Also very friendly and not pushy. I was buying the car with and for my daughter and I was pleased to have her go through such a pleasant experience. More
When looking for a new or used vehicle, look no further than Niello Dealerships. A friend recommended we check their website for a quality used car and as it turned out they were right. If you find som than Niello Dealerships. A friend recommended we check their website for a quality used car and as it turned out they were right. If you find something you like, don’t bother with emailing through the site. Go in and see the sales team, there is no pressure and the vehicle will be as nice as it appears online. We went to Niello Acura and were immediately greeted by Chris Knutsen, Sales Consultant and Mary Alouf, Sales Advisor. They showed us the vehicle we saw online and gave us time alone to look it over. After viewing it they answered all our questions and at no point did they try to persuade us to buy it. We reached an agreement on the purchase and followed up with a test drive; it drove as nice as it appeared. Upon returning to the dealership, we were served bottled waters and coffee and they had us in and out in no time. The best part was Mary and Chris treated us like we were purchasing a new luxury vehicle. These days there are plenty of dealerships to purchase a car but very few with quality service. It has been two weeks since our purchase from Niello and Mary’s follow up been great. Thanks, Barry More
We had a great buying experience at Niello Acura - would recommend highly to everyone! Mary & Chris were so nice to work with & really knowledgeable about the vehicle. recommend highly to everyone! Mary & Chris were so nice to work with & really knowledgeable about the vehicle. More