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Niello Acura

Roseville, CA

4.8
997 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 997 reviews

May 20, 2023

One if the best dealerships I have ever been to. Josh Gustafson Jr is my service advisor. Friendly, courteous, and knowledgeable. A real nice guy. Chandra Rosales although no longer my servic More

by LAPANEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad in Parts Department, Chris Logan, Spencer Penrose
May 24, 2023 -

Niello Acura responded

George, We cannot thank you enough for your kind words! It's so meaningful to hear that Niello Acura is one of the best dealerships you have ever been to. We will make sure to pass your thanks along to Josh, Chandra, Chad, and the rest of our amazing team here in Roseville. We thank you for trusting us with your Acura vehicle and look forward to continuing to serve you for years to come!

May 20, 2023

Front & back brakes rrplacrd. No problem now. I don’t have anything else to add. Enough said. More

by jmurray0711
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan, Spencer Penrose
May 20, 2023

Efficient, transparent and professional. They were prompt in contacting me and setting up an appt for the car I inquired about. Helped me through the little obstacles in the finance dept and More

by JM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
May 19, 2023

Overall great customer service, answered all our questions with regards to the service maintenance and provided us complete paper works. Booked an appointment without hassle. Until next time! Thank More

by OLIVEROSDONNA
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Great service with fair and competitive prices. Robert is the best and always ensure my cars service needs are taken care of. More

by refmarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

I’m very happy satisfied with Spencer Penrose . He helped me last services I have my brakes done and my B service. More

by MHTT.TRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
May 19, 2023

Robert was very professional and helpful he went out of his way to make things right for my visit More

by MROSA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Mike was very helpful explaining the issues with my car and giving me my options More

by mattsaia040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Appreciated my car being ready on time and Gary’s attention to detail with the service and pricing More

by missy1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sweet gentleman in the service drive when dropping off my car
May 19, 2023

Josh checked me in and was very helpful. Mike Lyman I have known from a previous dealership for many years. I was happy to see a familiar face. He has always been very helpful and honest. More

by 3156kerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Niello Acura responded

We're happy to know that both Josh and Mike made your recent service visit such a positive one. Thank you for taking the time to acknowledge their great work!

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