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Niello Acura

Roseville, CA

4.8
1,001 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,001 reviews

May 29, 2023

Chris Basal was a great salesman, no pressure, made it easy to purchase my new mom car and got a great trade in value on my car. Thank you! More

by JayKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris El-Smadi
Jun 01, 2023 -

Niello Acura responded

We're glad that Chris made your recent trade-in and purchase such an easy one! Enjoy your new car and please do not hesitate to reach out to us if any questions come up in the future. Happy driving!

May 28, 2023

Gary is knowledgeable and responsive. Dealers are usually more expensive, but Niello often has service discounts, which I like. More

by DLIO
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

Service department always has awesome customer service. The best Acura dealer I’ve ever been to. More

by seancadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

I can always count on them to thoroughly check out my car, do the necessary work properly, and wash it. I also like that they review the results with me so that I understand what they've done and why. More

by ANGIEJANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Niello Acura responded

Thank you for your kind words, Angie! We're glad to know that you appreciate our thorough work and the fact that we walk through the results with you. We look forward to your next visit!

May 28, 2023

Our service advisor at Niello Acura, Spencer Penrose, was a pleasure to work with when our Acura MDX needed a repair on an electric window switch. Our car was in and out on a Saturday as good as new and spot More

by jjstark568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
May 28, 2023

Received letter for updating software on automatic restart system. We arrived at our scheduled day and time and were taken care of as planned. WE are happy with the service we have gotten. More

by KNETEAR2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

They always do a great job. I have been a customer of theirs for years More

by kimashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

Excellent service with helpful staff. Mike Lyman did a great job and was very helpful. More

by ARG5N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

Excellent service always at Nieillo Acura. I would recommend bringing your car all the time. More

by leticiaangel67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

The service was quick and efficient. Everyone was very friendly. I appreciate the water, coffee and snacks in break room. More

by SANDRAGRANADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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