Newport Chrysler Dodge Jeep Ram
Middletown, RI
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124 Reviews of Newport Chrysler Dodge Jeep Ram
Wow! I have never had very pleasant experiences with car dealers before, I was always being shown what THEY wanted me to see or what THEY THOUGHT I would like. When I would ask to see a certain make or mod dealers before, I was always being shown what THEY wanted me to see or what THEY THOUGHT I would like. When I would ask to see a certain make or model, I was always told a million reasons why THEY thought I wouldn't like it. From the moment I talked to Sheena on the phone, I knew this experience was going to be different. She was friendly, down to earth, open and very forthcoming in answering all my questions. The experience got even better when I actually arrived at the dealership and was greeted with a smile and welcoming manners by those in the showroom. After dragging Sheena from one side of the lot and back several times, she did not show impatience at all. She seemed glad to continue to answer my questions and keep going back and forth between models I was interested in. Sheena gave me the impression that she not only listened, but UNDERSTOOD what I was looking for and made sure that she showed me numerous options. I really felt more like I was dealing with a friend that wanted to be sure I was getting what I wanted. When I had narrowed my choices down, I then met with Bob to discuss prices. I never felt that I was being pressured or swayed in any particular way and was treated like an intelligent human being and had my options laid out before me to choose as I liked (thanks Bob!!). With Ken, he was so friendly and open and very clearly explained all the financial matters and answered all of my questions. He didn't try to talk down to me nor did he talk over my head. When it came time to sign the paperwork, I was completely satisfied that I was getting the best possible deal. Saying that they went above and beyond my expectations of a car dealership, would be sorely abusing them considering my expectations were so very low to begin with. I suppose the best and most honest compliment I could pay them would be to say that they should be the role model other dealerships should look to for quality. If I had to do this experience all over again, I wouldn't change anything about them! More
I was very pleased with the treatment I received at Clare! Chris was very helpful and knowledgeable and very low pressure. I highly recommend this Dealership because everyone was very low pressure and Clare! Chris was very helpful and knowledgeable and very low pressure. I highly recommend this Dealership because everyone was very low pressure and they treated me very fairly. More
I started as only interested in a possible future purchase of a new Jeep Compass. Not wanting to deal with the "usual" pressures of a new car purchase, I contacted the dealership via internet. Shee purchase of a new Jeep Compass. Not wanting to deal with the "usual" pressures of a new car purchase, I contacted the dealership via internet. Sheena was very prompt in geting back to me. I went to see their inventory after hours. I then decided the Compass was not for me but a certain Jeep Wrangler Sahara caught my eye. I recontacted Sheena about this one. Again, very prompt response. I now met with Bob and went for a test drive and loved it. This transaction could not have been easier. They offered me a great trade in on my Jeep Wrangler and I was out the door in no time and with no hassle. I would absolutely recommend Clare Jeep to anyone interested in a new or used vehicle. Everyone I encounted there was professional and friendly. I would be remiss not to mention Ken in the finance department. He diligently prepared all the paperwork and couldn't have been more accommodating. Stop by and see them today! More
Working with Chris was one of the most enjoyable experiences I have had leasing a vehicle. He seemed to have anticipated every question I was going to ask and treated me like a valued customer. As I experiences I have had leasing a vehicle. He seemed to have anticipated every question I was going to ask and treated me like a valued customer. As I am on the road a lot, he kept me up to date on the status of the deal and made sure the vehicle was ready for pick up when he said it would be. Chris is an outstanding young man. John Desposito More
Very nice and relaxing not pushy. Willy to work with me. Would recommend buying a Jeep or car from him. Service was outstanding from everyone that was there. Chris was very helpful in everything. Very happ Would recommend buying a Jeep or car from him. Service was outstanding from everyone that was there. Chris was very helpful in everything. Very happy with my new Jeep. Thank you Chris and Clare Dealers. Lina Mae Jenkins More
Excellent experience from the second I made contact. Sheena is extremely helpful with information via online interactions and Ken B was easy going. Overall, great job for placing yourselves far and abov Sheena is extremely helpful with information via online interactions and Ken B was easy going. Overall, great job for placing yourselves far and above any other dealership experience I have ever had. More
Shenna made purchasing the van so easy and comfortable for me.All of my questions were answered in a professional and friendly manner. She tried to please me as a customer and wanted to make sure I was sa for me.All of my questions were answered in a professional and friendly manner. She tried to please me as a customer and wanted to make sure I was satisfied with my van. When I had to return because of the tire pressure low warning, she offered me a another car to use while my was being serviced. I cannot say enough nice things about my experience with purchasing my first vehicle. More
Clare Dodge Chrysler Jeep of Newport is by far the BEST dealership I have ever worked with. The staff is so helpful, courteous and the best part of it all is their integrity. I was in search of a Jeep Wra dealership I have ever worked with. The staff is so helpful, courteous and the best part of it all is their integrity. I was in search of a Jeep Wrangler Arctic Edition vehicle; I search high and low until I received information that Clare Dodge had the vehicle I was looking for. I was a bit skeptical to even call at first due to the fact that I live in New York and the car was in Rhode Island. I didn't want to get the run-around that I got in New York. Many dealerships want you to come and visit them, even if they don't have the vehicle you are looking for, they give you false promises, and say that no matter what it is, they can find the vehicle you are looking for. Which is completely FALSE (for the particular vehicle)! I took a chance and called. I had so many questions and didn't even know where to start. Bob and Sheena were so helpful and patient with me, it honestly felt like I was working with old friends rather than a schemey sale associate. Bob and Sheena went above and beyond my expections. We finalized all the information over the phone and took a drive to pick up my brand new Wrangler. They had all the paperwork ready for me to sign. I think that the whole process took less than 45 mins. Since we didn't expect to be done in such a short amount of time, we had time to sightsee Rhode Island before heading back to New York. I would definitely recommend Clare Dodge Chrysler Jeep of Newport to everyone! My girlfriend is preparing to purchase a vehicle towards the end of the year, we were so happy with their service that once she's ready we will be making another road trip. Getting excellent service such as what we received at Clare Dodge is Priceless! More
Chris was super-friendly and not-at-all pushy from the very first phone call, when I explained what I was and was not looking for. When I finally got to the dealership, I felt no pressure, just enjoyed tr very first phone call, when I explained what I was and was not looking for. When I finally got to the dealership, I felt no pressure, just enjoyed trying out several different vehicles. I tested the one I ended up buying sort of by accident, when the others didn't suit me. Chris's advice and insights were sound. When it came time to negotiate the deal itself, both Chris and Bob were extremely helpful and reasonable. I was given several options to mull over, re leasing vs. buying, again with no pressure, but some good advice. I also asked a ton of questions and tend to do a lot of agonizing; they were patient and helpful. This all did stand out from some of the other dealerships I visited. This one just felt very friendly and relaxed. Most of which is due to Chris, who went above and beyond, with empathy (I was trading in my very first car), support, and helpfulness -- before, during and after the sale. I know I could drop by and he would still be helpful (because I already have and he already was). Really, a superstar! More
This was my second Jeep purchase but the first from this dealer. My first experience was average but I had a great experience with the guys at Clare. From Chris in sales to the GM, they were all awesome and dealer. My first experience was average but I had a great experience with the guys at Clare. From Chris in sales to the GM, they were all awesome and not pushy with the sale. During my last purchase I was hounded thru out the process to give the salesman good reviews and it really detracted from the experience. I would highly recommend Chris if you are interested in a Jeep and finding the best way to fit it into your budget. Chris helped us find the right Cherokee and aided us in getting the right options in a price range that we were satisfied with. I would visit again if I needed a new jeep. More