Newport Chrysler Dodge Jeep Ram
Middletown, RI
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124 Reviews of Newport Chrysler Dodge Jeep Ram
Sheena was quick and responsive. I had contacted her via email and when I arrived at the dealership, everything was ready for an inspection and test drive. Finished negotiation same day on the phone and ca email and when I arrived at the dealership, everything was ready for an inspection and test drive. Finished negotiation same day on the phone and car was ready when I picked it up for delivery. My entire time in dealership both times was not more than 20 minutes. Able to do on my lunch hour. More
I have nothing but good things to say about Clare Dodge. This dealership has a friendly, professional staff who treats you with respect and attention to detail. I had only visited a couple of dealerships b This dealership has a friendly, professional staff who treats you with respect and attention to detail. I had only visited a couple of dealerships before this, and I hated the thought of coming here. Typically, the salesman, finance managers, etc. are very high pressure and play games with you on pricing, trades, etc. Not here. After my test drive, I was walking back into the show room with the salesman and he said that he didn't want to play games with the process. We sat down, discussed some particulars, and got a final price in a few moments. When I told them I needed to discuss the offer with my wife, they said absolutely and to let them know when I was ready. While I was deciding, the sales staff stayed in touch but in a conversant and not pressuring manner. All in all, Clare made an offer I couldn't refuse and I pulled the trigger on the purchase. The sales manager was great, and the finance manager made the loan process a breeze. They even delivered the vehicle to my house because the schedule with our kids wouldn't allow us to get out there! The last time I purchased a vehicle, the red carpet treatment ceased after the deal was complete. However, our salesman touched base with us to make sure that all was well with the vehicle. We actually had a small problem with fumes. Instead of ignoring us, our salesman continued to make us a high priority, despite the inconvenience of needing to get the vehicle back to the dealership for repairs. We were able to get a loaner for the day while the repairs were made. The whole time we were assured that the problem would be resolved and communication remained excellent. The next time I need a vehicle, the first place I am looking is Clare Dodge. Don't be hesitant to visit (especially if you are on the "mainland" of RI) because of distance. The drive will be worth your while, and you will make some new friends in the process! More
Sheena was the most welcoming and helpful salesperson I have ever encountered. I had dealt with many other dealerships before coming to Clare and Sheena made my experience so effortless and pleasurable; s have ever encountered. I had dealt with many other dealerships before coming to Clare and Sheena made my experience so effortless and pleasurable; she went above and beyond what any other sales rep would have done! I will absolutely come back to Clare to buy all of my future car purchases as well as recommend them to everyone I know in the market for a new car! Thank you so much Sheena and Robert Di Petrillo for all of you help getting me into my new spiffy Jeep Patriot!! More