Newnan Peachtree Chrysler Dodge Jeep Ram

This was the first time I visited this new dealership (it has been open for 7 mos.) and I was very impressed. With it being new, the facilities themselves were very nice, well maintained and clean; the waiti has been open for 7 mos.) and I was very impressed. With it being new, the facilities themselves were very nice, well maintained and clean; the waiting area was large enough to handle lots of people with complementary coffee to drink and TVs to watch. As for the service, I brought in my Dart which is still under warranty. I had brought it to the dealership I bought it at and asked them to try to identify and fix the problem for me, they had it for two days and all they could tell me was "we couldn't replicate the stated problem" (This was the second issue I had with the car that rendered this same response from them). This was very frustrating, so I decided to seek out a different service department. James Buccini was my service writer in Newnan; he had the techs look at my car, identified the issue quickly and got me a loaner so I could get into work. I would also like to give credit to the Enterprise there in Newnan who contracts loaner vehicles with this dealer, they work quickly and efficiently together to get the customer on their way with no hassle and are very helpful and professional. All the staff, from the moment I pulled in the service bay to the time I picked my car up to drive home, were very attentive, asked if I needed anything, if I had any questions/concerns, and explained the status of my vehicle at multiple times without me prompting or pestering them for information. And with all this, they managed to do it in a respectful and friendly way, where I didn't feel like I was being treated as a "dumb female" who doesn't know anything about her vehicle or excluded from the "good 'ol boy's club" that car care can be at some places (namely the Columbus dealership I bought it from...and the Union City Chrysler/Dodge dealer who I have also brought the car to). My car is now safe to drive again, and I will definitely be returning to the Newnan dealership when my car requires service again. More

My experience there was excellent. My reason for going was not so pleasant being that my Jeep had just blown up and I had no plan of getting another car. But Mr. Smith overheard me talking to my parents a was not so pleasant being that my Jeep had just blown up and I had no plan of getting another car. But Mr. Smith overheard me talking to my parents and decided to help me out. He was very patient and understanding. He reassured me that you all could solve my problems. And he went above and beyond to insure that we were comfortable. He also showed great salesmanship by taking us on a test drive. My husband, parents and I were extremely pleased. He explained all the details of the car operation and any questions or concerns that we had he was able to answer professionally and with full knowledge. He was just an awesome salesman. And yes I would refer anyone to Newnan Chrysler Dodge Jeep Ram. Mr. Smith is really an asset to the company. And I thank you all very much for you help. Sincerely, Ruby Florence More

Very friendly, service dept. always answers the phone. Car detail is priced very good and they do a great job. Will definitely be going back to Newnan and NEVER AGAIN to Union City. Car detail is priced very good and they do a great job. Will definitely be going back to Newnan and NEVER AGAIN to Union City. More

The work was done in a timely manner. Staff was very friendly and personable in both dropping off and picking up our car. The area itself is very neat and clean. We are pleased to have this agency in o friendly and personable in both dropping off and picking up our car. The area itself is very neat and clean. We are pleased to have this agency in our area. More

My 18 year old Son return to Newnan Chrysler Dodge Jeep Ram yesterday due to a warning light on my 2010 Chrysler 300 certified preowned automobile that I purchased 30 days ago. After leaving my vehicle wi Ram yesterday due to a warning light on my 2010 Chrysler 300 certified preowned automobile that I purchased 30 days ago. After leaving my vehicle with James in the service department my Son waited to get the results. Surprisingly to me I received a call from Anthony within the hour! He advised me there we some codes found and they would need to keep my vehicle to trouble shoot. I agreed and we made arrangements for a loaner vehicle. Later that afternoon James telephoned to tell me they found and corrected the issue. I have been to other dealerships/mechanics in the past (with previous vehicles) and always seemed to have had a hard time trusting the way they serviced my vehicles, possible costing me at lot of money. I have not experienced the level of commitment to customer service as I have with the service dept. here at Newnan Chrysler Dodge Jeep Ram. A special thanks goes out to James and Anthony for being so helpful in assisting with the servicing of my vehicle. Newnan CDJR has recently opened in Newnan, GA and I believe they are on the right track for success. I feel its a great dealership which has earned my trust and continued business. I plan on contacting my salesman Joel Mends to purchase a vehicle similar to the loaner for my Son. Thank you More

I am from Auburn, Alabama and called and spoke to Rodney Prather looking for a specific van; 2013 Chrysler Town & Country. The van was just loaned to a customer while they were fixing hers, but he managed t Prather looking for a specific van; 2013 Chrysler Town & Country. The van was just loaned to a customer while they were fixing hers, but he managed to get it back by the morning and get her a different vehicle. He was proactive before I even came to the dealership. Super friendly. My husband came to deal with all the pricing back and forth negotiations and everything went great. Taurus Williams was a pleasure to work with and finalize the closing paperwork. After my persistence with Rodney, Dave Refsland really made me happy when he ordered/included 2 wireless headsets and a remote. It has been 3 weeks since I purchased my van and I have stayed in contact with Rodney several days a week because he wanted to make sure I was getting everything I was promised. Terry Holmer just sent me another key fob, key already cut, i just need to get it programmed. He also included touch-up paint in the overnight package. Everyone has gone over and beyond, even weeks after the sale has been finalized. Customer service is very important to them and to me, they mastered this! It was worth driving 75 miles one way. Actually - was worth the total 300 miles to complete the sale. I would do it again. I highly recommend Newnan Chrysler Dodge Jeep Ram. Team Rodney! More

Customer service was unbelievable across the board. Great experience, and while we went down to simply look, we wound up driving away with a vehicle. Kelley Heath is a low pressure salesperson, very Great experience, and while we went down to simply look, we wound up driving away with a vehicle. Kelley Heath is a low pressure salesperson, very knowledgeable and amiable, and we couldn't have been happier with out experience. Thank you! More

Jason and all the other employees were friendly and a pleasure to work with. I would recommend this dealership to anyone! I'll be back with any future needs I may have. pleasure to work with. I would recommend this dealership to anyone! I'll be back with any future needs I may have. More

I want to correct a review I wrote yesterday - but can't see where to do that. My experience with the dealership was very good. I have no complaints. The service folks kept me updated on the status can't see where to do that. My experience with the dealership was very good. I have no complaints. The service folks kept me updated on the status of the service performed. I gave a good rating becuase the service was very good. I trust this will take the place of the one I did yesterday. I am not sure what I entered to cause it to be an unsatisfactory review. It was not my intent. More

This was my second visit to this dealership and I have found them (especially Nate Roden) to be the best. I had previously used the dealership in Union City for my service, but I have to say, the service found them (especially Nate Roden) to be the best. I had previously used the dealership in Union City for my service, but I have to say, the service staff at Newnan puts them to shame. Nate makes you feel like a long time friend and seems sincerely concerned about making you a satisfied customer. The service department is very prompt in completing your service and sees to it that your car is returned to you clean and ready to go. Thanks Nate for a job well done. More