Newnan Peachtree Chrysler Dodge Jeep Ram

Superb Customer Service - I will return! Of all the jeep dealerships in Atlanta, Newnan Peachtree gave me the best results & they added a complimentary car wash. My Jeep looked brand new! Of all the jeep dealerships in Atlanta, Newnan Peachtree gave me the best results & they added a complimentary car wash. My Jeep looked brand new! More

Great First Experience My experiences at Newnan Peachtree City Chrysler dealership was very memorable because one it was my first time purchasing a car. I received excellent My experiences at Newnan Peachtree City Chrysler dealership was very memorable because one it was my first time purchasing a car. I received excellent customer service from Mr. Parker and the rest of the employees/salespeople. I am very happy about the car and my customer service and will be recommending all my friends and family to this dealership, More

Run fast as you can from this Dealership!!!! I spent two days on Phone talking to a Salesperson about an '09 Grand Cherokee I was super interested in going down to see. I was selling my '09 Hon I spent two days on Phone talking to a Salesperson about an '09 Grand Cherokee I was super interested in going down to see. I was selling my '09 Honda Fit (or trading it in to this Dealership whichever came first) to upgrade to SUV. I had my Honda on Craigslist and had given the info to the Salesman so their Sales Evaluator Person could at least get a general idea of the vehicle I might be trading in if it came to that. The pictures of the Cherokee on the internet looked fantastic and I was excited it would be the vehicle for me. We made approx. 8-10 phone calls back and forth for two days as I was an hours drive away from Dealership to discuss possible trade-in and haggled a little on the prices of both vehicles until we reached a verbal agreement on both (depending on them seeing my car and me seeing their in person of course). Well turns out I sold my car to a private owner for 2K more than I owed on it as it was in Pristine condition and immacutely clean (I had detailed it myself for three hours before I put it on Craigslist) the couple that bought it said it looked brand new to them. I called the Dealership, told them I had sold my car and would no longer be interested in trading it in, but, was still super interested in buying the Cherokee and that I could come down that afternoon to look at it. They were excited and made an appt for 2pm, even had someone call me back to confirm the appt time. They also said since I was coming from a ways away they promised they would work with me to make me a Customer for life and would not lose my business over Price, Financing or anything else. My husband and I go down (an hours drive one way) and get to Dealership to find the Salesman finishing up with another customer and are told to take a look at the Cherokee in lot out front till he brings keys to us in 5-10 mins. We walk over to vehicle and immediately see that it is Filthy on the outside and don't understand why it looks like this. We proceed to look thru windows and find it is also Dirty on the inside. The Salesman comes out with the keys and I say "It is not necessary to open the doors, I can see how Dirty this vechicle is and I'm not interested in even looking at it (the pictures appeared to look fantastic). He proceeds to tell us that they don't detail a trade-in vehicle until someone buys it-----------------SERIOUSLY--------------------you actually expect me to sign my name on the dotted line for a $12K vehicle and hope the stains come out of the inside cloth seats and carpet when it is cleaned up. Well we decided to drive it anyway since we had come a long way to look at it and found it had several issues besides the filth. The Salesman rode with us and did not speak a word to us the entire time the three of us were in the car unless I spoke to him first (it was very awkward). Got back to the Dealership and told him this was definitely not the vechicle for us, I said if we don't find something in the next few days we may check back with you (just trying to be polite) and his response was "Oh, well, this car will be gone tomorrow as it is going to the Auction house"------------------------Now I get it------------you were trying to sell me a piece of Crap!!!!! He shook our hands and thanked us for coming and went back into the Dealership and left us standing on the sidewalk-----shaking our heads at each other. We got back into our truck, looked at each other and said, "What just happened here"? The one thing I REALLY DID NOT UNDERSTAND was why the Salesman did not try to simply sell us another vehicle, he knew we were READY, WILLING, AND ABLE BUYERS AND A SURE SELL!!!!!! I WOULD NOT UNDER ANY CIRCUMSTANCES RECOMMEND THIS DEALER TO ANYONE!!!!!!!!!!!!!!!! More

Several reasons: 1. very little product knowledge-I Several reasons: 1. very little product knowledge-I purchased a "certified pre-owned" Jeep. The screws were missing to take out the two front tops of Several reasons: 1. very little product knowledge-I purchased a "certified pre-owned" Jeep. The screws were missing to take out the two front tops of the hard top. I was told those weren't needed but were only for cosmetic purchases. Only one salesman knew those were NEEDED, not optional. 2. they took the tag off my car (they weren't supposed to keep it).They lost my tag and I had to purchase a new plate. 3. when I went to pick up my tag (3 days after the expiration date of my paper tag because no one could tell me how to get my tag) i was told it would come to them adn they would call me. I was later told it would be mailed to my house. I was told two days after mine expired that it was at the tag office waiting for me to pick it up. When I went to get it I was told they couldn't sell me a tag because the DEALERSHIP DID NOT HAVE AN EMISSIONS TESt PERFORMED. (what does certified pre-owned mean?????) 4. The radio was not working properly, the stations would not come in clearly. They were all static. They ordered a new antenna. IT DIDN'T CORRECT THE PROBLEM!! 9(again what does CERTIFIED PRE-OWNED MEAN????) 5. i PURCHASED MY jEEP IN DECEMBER AND HAVE PUT RIGHT AT 2600 MILES ON IT. NOW MY "CHANGE OIL" LIGHT IS ON. WAIT- WOULDN'T THAT HAVE BEEN PERFORMED DURING THE 100+ POINT INSPECTION THAT A "CERTIFIED PRE-OWNED" VEHICLE GOES THROUGH????? 6. i JUST RECEIVED A BILL TELLING ME I HAD NOT REGISTERED MY PREVIOUS VEHICLE. THEY WERE SUPPOSED TO DO THAT AND I SIGNED THE PAPERWORK SAYING THEY TAKE CARE OF THE TRANSFER.UNBELIEVABLE!!!!!!!!!!! DO NOT EVEN BOTHER WASTING YOUR TIME STOPPING AT THIS PLACE. NO ONE HAS A CLUE ABOUT WHAT THEY ARE DOING. AS NEW AS IT IS-THEY ALREADY HAVE A NEW OWNER AND IT IS WORSE NOW THAN BEFORE. SALESPEOPLE DO NOT STAY. IN TWO MONTHS SINCE MY PURCHASE, MY SALESMAN HAS QUIT, ALONG WITH 2 MORE THAT I AM AWARE OF. THESE PEOPLE HAVE NO BUSINESS SENSE AND KNOW NOTHING ABOUT THEIR PRODUCTS. WHEN THEY SAY THEY WILL "MAKE IT RIGHT" THEY DO NOT!!! THEY EVEN LAUGH WHEN I GO IN THERE AND ASK ME "WHAT NOW???" REALLY??? I HATE EVEN GOING BY THERE. I HAVE BEEN ADVISED TO CONTACT THE CHRYSLER COMPANY TO EXPLAIN MY SITUATION. I THINK THAT IS AN EXCELLENT IDEA. More

Jason and his team were very helpful in find out what was wrong with my truck and they were able fix the issue a couple days ahead of schedule. These guys know how to do business and treat their customers wi wrong with my truck and they were able fix the issue a couple days ahead of schedule. These guys know how to do business and treat their customers with with great care. I would recommend them to anyone whos needing their offered services. Thanks very much, Peter More

I will never use or even recommend this dealership to ANYONE. First, they sold me a car for 2,000 dollars more than what it was listed for on the internet, which I will take some of the blame for no ANYONE. First, they sold me a car for 2,000 dollars more than what it was listed for on the internet, which I will take some of the blame for not having my phone with me to check. When I asked about this discrepancy my answer was basically, "oh well". Second, my car had a nail in the tire when purchased. I had taken it in twice to have the tires checked, and it wasn't until the third time (almost a month after purchase) did they ACTUALLY look at it to find a nail. At this time they tried to tell me that it was my responsibility. Third, I was promised mats for my vehicle by TWO of the sales team members. I called several times, got the run around, they lied to me about the situation and told me they were on the way, on the way, on the way. I finally spoke with the Sales Manager, Shane, and he told me that he would contact me ASAP to resolve the issue. He said that Laurie made a promise that was not approved but that he would get everything taken care of. Instead of him calling me back, he had Keith or Kevin, or whomever call me back. He stated that he knew exactly who my boyfriend and I were, he remembered us, and that he would NEVER say we would get mats and he didn't remember anything about that - OF COURSE HE WOULD SAY THAT! Either way, he did. The saleswoman also knows she said it too, otherwise why would she keep lying about it. After Keith/Kevin got loud with me and began to talk rudely over me while I was talking, he brought up that the dealership had already had problems with me about my tire and that I would not be getting what I wanted. I asked him to have the Manager return my call, he said he would. Which I still have no heard back. Shocking. With all this being said, I still have to use the dealership for maintenance and the oil changes I bought through the extra insurance. Luckily, I will only have to work with the Service Dept, and I thought they were wonderful. In hindsight, I wish I would have returned my vehicle within the three days so that I never had to step foot in a dealership that calls their customers liars and refuses to follow through on their word. Very unhappy, will post this review everywhere so people can see how they treat their customers. More

The entire staff is so friendly, and not pushy at all. They're willing to work with you, and find the best car that's most suitable for your taste. For the Newnan Dodge team- it's all about making the cus They're willing to work with you, and find the best car that's most suitable for your taste. For the Newnan Dodge team- it's all about making the customer happy. They went above and beyond! Buying our Challenger was such a great experience thanks to Tiffany Little, and the rest of the staff. We appreciate you all! More

I was stuck in Georgia about a year ago and trying to get back home. my radiator fan motors died and my car was overheating. it seemed right to go there at the time. I knew nothing about cars and wanted the back home. my radiator fan motors died and my car was overheating. it seemed right to go there at the time. I knew nothing about cars and wanted the quick easy solution. I went in and told them my situation and they were extremely nice to me and understanding and told me they could get it done within the next two days but they would tell me the cost over phone after they find the problem (could of been wiring, motors, relays etc). I waited for the call which was extremely fast it was the next day he said they charge an hourly rate of $80 or so and then parts he said it shouldn't take any longer than an hour to install. so I was fine with that he went ahead and ordered the two motors. then said the shipment didn't come in today three days go buy he still didn't have the shipment in. I sat around and waited about 5 days until he received them, then he told me the total cost would be around $700. which it outrageous for two fan motors which are $66 each and the fact that I had to wait that long for that ridiculous price. WHO HAS THAT KIND OF MONEY WHEN YOUR 18!! I felt conned into that because I was stuck and they trapped me by taking my radiator apart so I couldn't drive it off the lot without paying them anyway even if I chose to do it on my own at that point. so I went ahead and paid them to do it to get home I WOULD'T recommend going here unless you have a ton of money to waste. I could of ordered the parts and fixed It for $160!!! for the whole fan assembly and two motors off of rockauto, and got it done in the same amount of time it was there. Plus I would of saved over $500! and a lot of my time. Other than there ridiculous pricing and spotting a way to take advantage of someone they were really nice and polite and kept me up to date on things. More

Yet again, great customer service. Took the Challenger in this weekend for oil change and small maintenance issue. Jason took good care of me: oil change complete, small maintenance issue addressed, and in this weekend for oil change and small maintenance issue. Jason took good care of me: oil change complete, small maintenance issue addressed, and they washed my car as well. The waiting area has a new coffee machine that is awesome (try the french roast). Through their absolutely stellar customer service, these guys have earned my loyalty for the maintenance of our two Dodge vehicles. Thanks again guys, and see you next time. More

Jason did a fantastic job keeping me informed of my car status. Most important was his genuine, caring attitude. I was also considering additional service (cosmetic/minor replacements) and Jason was grea status. Most important was his genuine, caring attitude. I was also considering additional service (cosmetic/minor replacements) and Jason was great to provide me with a printed quote as well as discussing the options with me. Y'all are now my new service center! More