Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
customer service David was very friendly and helpful. He did not push me into buying anything When we took a test drive he showed me all the features of the vehicle. B David was very friendly and helpful. He did not push me into buying anything When we took a test drive he showed me all the features of the vehicle. But.... there was a miss communication about the price which I was not happy with . After I went back up there and approached him he did admit give me the incorrect info. And we checked on the price and it was quoted on another color. Terry: He was very great. He did not push me either . He gave me figures and I asked to think it over he walked away and said when you are ready just let me know. He went over everything . with me and answered every question Great job fellows!!!! More
Professional and courteous experience Damon did everything that he could to help me.i first met him when he was getting ready to leave. He still let me test drive a car and answered my que Damon did everything that he could to help me.i first met him when he was getting ready to leave. He still let me test drive a car and answered my questions. More
Fantastic experience! Newbold Toyota was my first experience purchasing a car, and I couldn't be happier with the experience! Micah assisted us and was absolutely wonderfu Newbold Toyota was my first experience purchasing a car, and I couldn't be happier with the experience! Micah assisted us and was absolutely wonderful! I never felt pressured; he answered all of our questions (and we had quite a few as this was my husband and my first time purchasing a car) and was extremely helpful. I would definitely recommend Newbold Toyota to all my friends and family. More
Great place to get service Very pleasant experience great atmosphere friendly employees. Very clean dealership the tech team went over the entire vehicle made sure work was qual Very pleasant experience great atmosphere friendly employees. Very clean dealership the tech team went over the entire vehicle made sure work was quality and the prices are very fair. Jeannine Johnston was very helpful. More
It was a great experience. This is the third Avalon I have bought from Newbold and have had great service each time. Any questions I have are always answered and I like the co This is the third Avalon I have bought from Newbold and have had great service each time. Any questions I have are always answered and I like the coffee machine. More
Newbold Experience Dealing with Newbold Toyota and Cameron Bordeaux was a pleasant experience for Nancy and me. He was knowledgeable about the car helpful in describing Dealing with Newbold Toyota and Cameron Bordeaux was a pleasant experience for Nancy and me. He was knowledgeable about the car helpful in describing the many features and willing to answer any of our many questions. All in all it was a very good experience for two senior citizens. We will definitely come back to deal with Cameron. More
Appointment made for two issues and both were not resolved Made an appointment for 2017 Tacoma (less than a year old) to replace the drip molding on my roof (second time it has detached) and for a clear coat Made an appointment for 2017 Tacoma (less than a year old) to replace the drip molding on my roof (second time it has detached) and for a clear coat issue. The drip molding has been replaced before, after falling off, and it fell off again. They did not order a new part so now I have to go back again to have it reattached. I noticed two small circles on the hood of my truck and it appears the clear coat is peeling. They tried to clay bar the marks; it did not work and they are still on the hood. They also left black specks all over my windshield from the clay bars. Having to go to the dealer three times in a year for a brand new vehicle is unacceptable. I know the service dept did not build the truck but I feel like they tried to brush the paint defect under the rug. The detail shop also left the black specks all over my windshield from the clay bars; unacceptable. I really regret buying this truck. If they can't fix the small problems, although the paint defect is big to me, what will happen in the future if something bigger happens? More
Professional and Friendly and Honest Dealership is very good and also their employees are friendly and professional. I would recommend Toyota and especially Newbold. Everyone is very ac Dealership is very good and also their employees are friendly and professional. I would recommend Toyota and especially Newbold. Everyone is very accommodating and care about satisfaction. More
Customer Service Jeanine is the best. She is knowledgeable and very polite. Pleasure to deal with and one of the main reasons I keep coming back to Newbold for servi Jeanine is the best. She is knowledgeable and very polite. Pleasure to deal with and one of the main reasons I keep coming back to Newbold for service on my Toyota. More
Excellent Sales Experience at Newbold Toyota Amanda Hall provided an exceptional sales experience in a no pressure style. She worked hard to find us the right car - and in the end we choose one Amanda Hall provided an exceptional sales experience in a no pressure style. She worked hard to find us the right car - and in the end we choose one right on the lot! She made the overall purchase quick and easy. More