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Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
New Rav4 Everyone did everything possible to help us purchase the vehicle we wanted and still keep the financing within our budget. That was huge for us! Everyone did everything possible to help us purchase the vehicle we wanted and still keep the financing within our budget. That was huge for us! More
Awesome! Always get great and friendly service there. The waiting area is clean and comfy. I never take my car to any other mechanic for service. Always get great and friendly service there. The waiting area is clean and comfy. I never take my car to any other mechanic for service. More
Always there to guide me and my van in the right direction My adviser, Shawn, is a great resource to Toyota. He is always looking out for me and my vehicle. He always lets me know in advance what needs to be My adviser, Shawn, is a great resource to Toyota. He is always looking out for me and my vehicle. He always lets me know in advance what needs to be done next to keep my vehicle in top shape. I follow his advice and I trust him. More
Great customer service. Nick treated us very well. Great customer service. Nick, our salesman, treated us very well. The process was painless. We are very pleased with our Toyota 4Runner and can't wa Great customer service. Nick, our salesman, treated us very well. The process was painless. We are very pleased with our Toyota 4Runner and can't wait to go on some roadtrips with the family. More
AWESOME Mark Wakeford and Newbold Toyota are fantastic to work wit. They take care of evrything. Mark is a dedicated professional. He make you feel like you Mark Wakeford and Newbold Toyota are fantastic to work wit. They take care of evrything. Mark is a dedicated professional. He make you feel like you are his only and best customer. He's a asset to Newbold More
thorough inspection, clear in communicating issues found. I have always found them to be very thorough when they do the multi point inspection. THey help you prioritize what needs to be done and what can wait I have always found them to be very thorough when they do the multi point inspection. THey help you prioritize what needs to be done and what can wait. We do some maintenance issues ourselves and it helps when they can identify things and we can pick and choose. More
All of my visits are good, quick and honest. I've never had any problems with anyone that I have worked with at Newbold Toyota, and actually enjoy going to the dealership for sales, maintenance a I've never had any problems with anyone that I have worked with at Newbold Toyota, and actually enjoy going to the dealership for sales, maintenance and service with all of our cars...all of which are Toyota's. Thank you to Mark Wakeford. This guys middle name is Customer Service. More
Awesome - as usual! Very good quality of service. The follow-up quote was just as fast, since you're not left to wait and wonder what the quote might be. I've never had Very good quality of service. The follow-up quote was just as fast, since you're not left to wait and wonder what the quote might be. I've never had a problem with dealership both Sales & Service. More
Oil change tires rotated and balance Customer Service person rude and argumentative. Didn’t go there to argue with a rep. Have to drive someplace to get car washed that Newbold used to pr Customer Service person rude and argumentative. Didn’t go there to argue with a rep. Have to drive someplace to get car washed that Newbold used to provide now you just get a certificate More
very good. Very professional. I was very pleased with the service rep from the very beginning. She knew all of the info about my vehicle. She did not try to oversell me on other st I was very pleased with the service rep from the very beginning. She knew all of the info about my vehicle. She did not try to oversell me on other stuff. The work was done in a timely manner. More