Newbold Toyota

Super Good!! David knows his product line very very well!! He helped us by finding our perfect vehicle (given we wanted some unusual options) And David was a David knows his product line very very well!! He helped us by finding our perfect vehicle (given we wanted some unusual options) And David was above board (no misleading info) and made the purchase process go Very Well Thanks to David and the Team at Newbold Toyota!! More

Used car buying experience They made the used car buying experience a little less painful. I had an issue where I had placed a freeze myself on my credit, but they were able to They made the used car buying experience a little less painful. I had an issue where I had placed a freeze myself on my credit, but they were able to work through the issue and sell me a car. More

Scheduled for service - They ordered the wrong part I was scheduled to have the drip molding on my roof replaced for the second time. When I checked in they asked me what side the molding was missing fr I was scheduled to have the drip molding on my roof replaced for the second time. When I checked in they asked me what side the molding was missing from. This should have been my first clue they were not ready to fix my truck. Instead, I left the facility and was notified an hour later that they ordered the wrong part. My conclusion is that they never ordered it in the first place. So now I have to make another appointment after the part comes in. I also raised an issue with a paint defect I believe I have on my hood. I was told by Shawn he would talk to his service manager about my complaint. When I picked up my truck Shawn never mentioned if he had talked to his supervisor. I proceeded to talk to the general manager, Steve Stiegman, about my concerns. He took my phone number and said he would get back to me about my paint issue after he talked to the Toyota paint representative, which I was in the week prior to try and resolve. Steve mentioned that Abra Auto may be an option to fix the paint and they have a partnership with Abra. Waiting on the call back from Steve. More

Quick and painless Easy to make appointment that fits in my schedule. Provided me with realistic service expectations, time, expense, etc. Friendly and curteous staff. Easy to make appointment that fits in my schedule. Provided me with realistic service expectations, time, expense, etc. Friendly and curteous staff. Comfortable waiting area. More

Pleasant experience Our purchase experience with Newbold was pleasant, no pressure, friendly. This is our second purchase from them. Highly recommend this dealership G Our purchase experience with Newbold was pleasant, no pressure, friendly. This is our second purchase from them. Highly recommend this dealership Great experience, No problems, More

Efficient, courteous professional service I brought my car in for routine maintenance and Jeanine was helpful and courteous in checking me in and when I picked up my car. I have always receive I brought my car in for routine maintenance and Jeanine was helpful and courteous in checking me in and when I picked up my car. I have always received good service from Newbold Toyota More

Scheduled Service This review is a lot to discredit anyone in the service department, however I had an appointment scheduled for 0815, for a tire rotation. Upon arrivin This review is a lot to discredit anyone in the service department, however I had an appointment scheduled for 0815, for a tire rotation. Upon arriving I was told there was one car ahead of me. After sitting there for an entire hour they finally came and got me for my completed service. I might has well have just been a walk in, to have waited that long on a 20 minute at the most job. What's the point in making an appointment if you have to set there and wait as literally 5 more people walked out before me. More

New Car purchase Worked with Matt first for a test drive and selecting the vehicle to purchase. He helped us with the special order. Nick took over for Matt and he kep Worked with Matt first for a test drive and selecting the vehicle to purchase. He helped us with the special order. Nick took over for Matt and he kept track of the order and completed the delivery process. Nick was professional and courteous and took care of our special request for tinting windows. We had very good experience with New Bold Toyota. More

My new Rav 4 Dave Twigg was great to work with. He contacted me the right amount of times and wasn’t high pressure. I also really appreciated that he showed me man Dave Twigg was great to work with. He contacted me the right amount of times and wasn’t high pressure. I also really appreciated that he showed me many of the special features during the test drive. I visited 5 other dealers and no one else came close to showing me all the stuff he did which was before I was even sure I wanted the vehicle. He def knows his stuff. The Finance Manager who helped me was also really great. He presented all the options and did not pressure me into any specific package. I’ve been a Honda customer for the past 17 years so it has been tough to leave a brand I love so much but I’m excited for the next adventure with Toyota. More

A great experience. This was one of the most pleasant car buying experiences I have ever had. The dealer, Damon Harkins, was very knowledgeable, exceedingly nice, and nor This was one of the most pleasant car buying experiences I have ever had. The dealer, Damon Harkins, was very knowledgeable, exceedingly nice, and nor pushy at all. I got the car I wanted for the price I wanted with no hassles. I would highly recommend this dealership. Jane More