Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Wifi and good attitude I like servicing my car hear. Knock on wood but 100K miles and no problems yet on my Avalon. Nice waiting area with WIFI. Prices seem reasonable wi I like servicing my car hear. Knock on wood but 100K miles and no problems yet on my Avalon. Nice waiting area with WIFI. Prices seem reasonable without gouging. More
Extended Tune-up and Rental When I had to take my car into the shop for a few things (normal maintenance, some recalls, & an external trim issue), I planned on renting a car. I When I had to take my car into the shop for a few things (normal maintenance, some recalls, & an external trim issue), I planned on renting a car. I called ahead and mentioned this, so they would have something on hand. After I got there and talked to the folks, they offered to pay for the rental car entirely, while they took care of my car. With the understanding that they could have just made a quick buck (and had me pay for it), I appreciate that they went out of their way to do this. More
top notch I arrived early and they still got me right in. I was in and out in under an hour for an oil change and tire rotation. Well done !! I arrived early and they still got me right in. I was in and out in under an hour for an oil change and tire rotation. Well done !! More
Service Shawn was very helpful. He got all the technician I needed to do the inside and outside coatings. Would definitely recommend the service and your deal Shawn was very helpful. He got all the technician I needed to do the inside and outside coatings. Would definitely recommend the service and your dealership. More
Excellent I had excellent service . Staff were respectful and courteous . I have been coming to Newbold for cars and services for over 20 years and would highl I had excellent service . Staff were respectful and courteous . I have been coming to Newbold for cars and services for over 20 years and would highly recommend More
General maintenance Employees are always friendly and explain in full detail, as a widow I place a lot of trust and advice that is given me thru the dealership. Employees are always friendly and explain in full detail, as a widow I place a lot of trust and advice that is given me thru the dealership. More
Car buying experience My husband and I were very impressed with the attention and patience of the 2 sales people we dealt with. Josh and Amanda worked together to assist wi My husband and I were very impressed with the attention and patience of the 2 sales people we dealt with. Josh and Amanda worked together to assist with the recent purchases of our Rav4 and Highlander. We feel like we got a fair deal on our trade-ins and finance worked to find us a very good rate. I truly believe it was one of the best car-buying experiences either of us has ever had. More
Service was easy peasy The staff was very friendly and made me feel at home. We had access to a coffee machine which produced a fine cup of java. I brought my Toyota in for The staff was very friendly and made me feel at home. We had access to a coffee machine which produced a fine cup of java. I brought my Toyota in for the 10,000 mile maintenance and it was efficiently serviced. My car was ready after approximately 35 minutes. I will return here when I need to do so. More
Oil change I needed all sorts of extra stuff done when they had my car in for an oil change. I was pleased that they did get my car in as I had just gone in to I needed all sorts of extra stuff done when they had my car in for an oil change. I was pleased that they did get my car in as I had just gone in to make an appt for it. The employees are very friendly and helpful. I do think the prices are high though.....I also have an issue with my sun roof that they cannot seem to fix. More
Excellent Customer Service...AGAIN! Brought my 2011 Sienna in for it's oil and inspection along with a recall for the auto sliding doors. Customer service was excellent as usual. Teh S Brought my 2011 Sienna in for it's oil and inspection along with a recall for the auto sliding doors. Customer service was excellent as usual. Teh Service Staff is always a pleasure to work with. More