Newbold Toyota
O'Fallon, IL
Filter Reviews by Keyword
By Type
1,564 Reviews of Newbold Toyota
Great Service Great staff and very friendly and courteous. There was some misunderstanding about the nature of service due but that was promptly resolved and explai Great staff and very friendly and courteous. There was some misunderstanding about the nature of service due but that was promptly resolved and explained.Car was ready on time. More
Always buy our cars from Newbold Very happy with our purchase. The salesman was very good and answered all of our questions. The finance department got us a very good interest on our Very happy with our purchase. The salesman was very good and answered all of our questions. The finance department got us a very good interest on our loan and was very helpful. More
Great service very easy to schedule a appointment. Waited while the car was being serviced.lounge was clean and comfortable . Overall great service and experienc very easy to schedule a appointment. Waited while the car was being serviced.lounge was clean and comfortable . Overall great service and experience. More
Friendly service and finance staff! Originally went to find a vehicle that was advertised on the dealership’s website only to be told it wasn’t on the lot yet. This was s bit frustrating Originally went to find a vehicle that was advertised on the dealership’s website only to be told it wasn’t on the lot yet. This was s bit frustrating but the remainder of the transaction was smooth. More
Good to great They were helpful and understanding and worked with us on pricing and getting us what we wanted in the price range we wanted and they took money off o They were helpful and understanding and worked with us on pricing and getting us what we wanted in the price range we wanted and they took money off on the extended warranty More
Dealership comments Great Buying a new car experience at this dealership.Personnel very receptive to a new car purchase.Lots of friendly faces.Would recommend to all frie Great Buying a new car experience at this dealership.Personnel very receptive to a new car purchase.Lots of friendly faces.Would recommend to all friends.; More
Shaun If it was not for Shawn I probably wouldn’t be using Newbold Toyota. The excellent customer service he provides is completely outstanding and one of If it was not for Shawn I probably wouldn’t be using Newbold Toyota. The excellent customer service he provides is completely outstanding and one of the two reasons I did come back. I needed a new alternator and Shawn was off that day and I encountered a woman who was completely anti-customer service orienI took my car to another business, which I normally would not have used. I was so incensed by her attitude I vowed I would not return. Your dealership is lucky you have an upstanding employee like Shawn Ken Caudillo More
PROFESSIONAL JUST DID WHAT WAS EXPECTED AND THEN MADE SURE IT HAPPENED .FRIENDLY FAST HAD QUESTIONS ON SOME THING S MY CAR WAS GOING IN FOR SERVICE FOR. THEY HAD JUST DID WHAT WAS EXPECTED AND THEN MADE SURE IT HAPPENED .FRIENDLY FAST HAD QUESTIONS ON SOME THING S MY CAR WAS GOING IN FOR SERVICE FOR. THEY HAD ALL THE ANSWERS . More
JEANINE IS OUTSTANDING Helpful service technician. Miss the on site carwash. I apperciate the coupons for savings sent to me and the reminders for service when it is time. Helpful service technician. Miss the on site carwash. I apperciate the coupons for savings sent to me and the reminders for service when it is time. Pleasant waiting area. More
Quick and Efficient We went into the Newbold Toyota service center about a half hour early hoping to get in A little early and be on our way. They quickly took the car We went into the Newbold Toyota service center about a half hour early hoping to get in A little early and be on our way. They quickly took the car in and we went to the waiting area and before we knew it, they came to say they were finished-what a pleasant surprise! More