Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Great experience Will definitely recommend to anyone. These guys went above and beyond for us. David Twigg is amazing! Thank you so much for what you all did for us. Will definitely recommend to anyone. These guys went above and beyond for us. David Twigg is amazing! Thank you so much for what you all did for us. More
Great servixe Have bought cars here and keep Coming back! Great service all around. I highly recommend going to Newbold for your next car purchase. Love the free Have bought cars here and keep Coming back! Great service all around. I highly recommend going to Newbold for your next car purchase. Love the free oil changes for a year. Amanda was so good. Gave us a lot of info on the car we were purchasing. More
Outstanding Are salesman Dave Stevens was exceptional. He went to great lengths to get the right combination for colors. Dave was very knowledgeable and determin Are salesman Dave Stevens was exceptional. He went to great lengths to get the right combination for colors. Dave was very knowledgeable and determined to get the deal that was acceptable for us. Great job Dave! More
Great Dealership Newbold did everything they could to put us in the driver's seat of a new Camry. Josh was outstanding from start to finish. I asked for a particular c Newbold did everything they could to put us in the driver's seat of a new Camry. Josh was outstanding from start to finish. I asked for a particular color, with a set of particular options, and in 10 minutes Josh called and said he had the car. Just amazing. These guys go the extra mile. More
Purchase of a used vehicle We not only had an amazing experience with Mark from the very moment we walked in the door to the multiple times we returned and asked to see and driv We not only had an amazing experience with Mark from the very moment we walked in the door to the multiple times we returned and asked to see and drive other vehicles. Mark was always friendly, patient and gave us the straight facts. We wound up purchasing a 2015 used Sienna. Mark took the time to go over all the "technical" workings of the dash and how to program our garage door opener, etc. Overall a wonderful experience. This is the third car we have purchased from this dealership (the first used car). We will definitely come back to Mark when we are in the market for another vehicle. More
Purchase of a new vehicle We had a great experience from the moment we walked through the door to the purchase of a new Toyota 4Runner. I was pleased with the professionalism a We had a great experience from the moment we walked through the door to the purchase of a new Toyota 4Runner. I was pleased with the professionalism and courtesy of everyone we came in contact within the last week. More
Welcoming From the moment you walk in the door you are met with the friendliest people ever! Chris is the Service Advisor that I work with and he will go above From the moment you walk in the door you are met with the friendliest people ever! Chris is the Service Advisor that I work with and he will go above and beyond each time to make sure everything you need is taken care of! I had been to another place the same day for a small fender bender in my car and the reception there was not at all what I receive at Newbold consistently - not going back to the body shop but will always tell my friends and family about Newbold! Keep Chris forever! More
service My experience with the service department at Newbold Toyota is always exemplary. They quoted me a price for the service needed and then were able to My experience with the service department at Newbold Toyota is always exemplary. They quoted me a price for the service needed and then were able to come in UNDER the quoted price. I left happy. More
Excellent service The 2018 Highlander is our first "new car" experience with Newbold. It is our 3rd Toyota purchase from Newbold and it was the best experience yet. The 2018 Highlander is our first "new car" experience with Newbold. It is our 3rd Toyota purchase from Newbold and it was the best experience yet. Salesman Nick Erlinger was friendly, patient and available whenever I had questions. I never felt pushed or hurried. Terry Grider got us through the endless paperwork for financing, stopping to answering every question, yet moving quickly and efficiently through the process. Another reason we love Newbold is the service department. Manny Gutierrez is probably the main reason we continue to be Toyota fans. I have worked with Manny before he came to Newbold and whatever he recommends I follow. When Manny said it was time to retire the old Sienna ( a great vehicle), I immediately headed to Newbold to see what they had. More
Very good experience as usual The advisors, Jennifer and Chris were courteous and knowlegeable and the car was clean and tidy when returned. I would have made it five stars except The advisors, Jennifer and Chris were courteous and knowlegeable and the car was clean and tidy when returned. I would have made it five stars except that the time was 30 minutes beyond what I had been told. For a simple oil change and a 120 point inspection under warranty More