Newbold Toyota

In for scheduled routine service Newbold has been extremely cordial and efficient whenever I have needed service. Service has been prompt. I bought my Toyota in mid 2017 and I have o Newbold has been extremely cordial and efficient whenever I have needed service. Service has been prompt. I bought my Toyota in mid 2017 and I have only needed oil changes and tire rotation which is perfect. It is obvious that management pays attention to cordiality. More

Great service Friendly & helpful. Did not try to take advantage of a granny with a baby! Prompt with intake & service. Didn’t try to sell me on unnecessary servic Friendly & helpful. Did not try to take advantage of a granny with a baby! Prompt with intake & service. Didn’t try to sell me on unnecessary services More

Gotta Love Newbold Toyota My appointment was for 9:20am & there was already a crowd of people there. I was greeted as soon as I walked in & was taken care of. I was told that i My appointment was for 9:20am & there was already a crowd of people there. I was greeted as soon as I walked in & was taken care of. I was told that it would be a couple hours, however I was out a half hour earlier than expected. I love this place! Waiting room with coffee, tv & internet, you can't complain! More

Check engine light was on Ran the diagnostic and didn’t find an issue. No charge since it is still under a warranty. They mentioned a factory recall and handled that too at n Ran the diagnostic and didn’t find an issue. No charge since it is still under a warranty. They mentioned a factory recall and handled that too at no charge. More

Regular service and new tires Jeanine was a pleasure to work with. Explained everything and helped me with new tires rebate forms. Went over my next scheduled service and the rec Jeanine was a pleasure to work with. Explained everything and helped me with new tires rebate forms. Went over my next scheduled service and the recommended services. More

Highly recommended The service is exemplary at this dealer. People go out of their way to help you select the car you are looking for in your price range. Every detail c The service is exemplary at this dealer. People go out of their way to help you select the car you are looking for in your price range. Every detail covered. More

5000 mile tire rotation The service person was very helpful. He took the time to update me on the work that was being completed. He also looked into and was able to answer a The service person was very helpful. He took the time to update me on the work that was being completed. He also looked into and was able to answer a question I had concerning an insurance/safety question. I was very satisfied with the appointment. More

Service Timely and completely accurate work. I have gone here with three different vehicles over the past ten years and have always been satisfied with the qu Timely and completely accurate work. I have gone here with three different vehicles over the past ten years and have always been satisfied with the quality of the service. More

Regular oil change When I checked in with Jessica Johnston I had mentioned a recent repair in August I had done at another Toyota service center. I had a broken oil cool When I checked in with Jessica Johnston I had mentioned a recent repair in August I had done at another Toyota service center. I had a broken oil cooler pipe that had to be replaced and I had told Jessica that the bottom of my 2008 Highlander may still have oil on it. I didn’t want the technician to be concerned about a larger engine problem. She asked if I had the receipt from this repair because she was sure that the cost of this repair should still be under a Toyota warranty. She gave me information about this as well as a phone contact to call. I did call this Toyota service number while still at Newbold Toyota and was told yes the repair should have been covered and the person that I spoke with told me what I would need to do to file a claim. I appreciated being heard by Jessica and her outstanding customer service. She certainly went out of her way to help me with this. More

Quick diagnosis and fix Went in with low tire pressure expecting just am air up. They quickly found a fast leak and fixed it immediately. Also welcomed my dog into the waiti Went in with low tire pressure expecting just am air up. They quickly found a fast leak and fixed it immediately. Also welcomed my dog into the waiting area. More