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Newbold Toyota

O'Fallon, IL

4.0
1,566 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,566 Reviews of Newbold Toyota

October 11, 2018

Service Center Outstanding service! They are always knowledgeable about my car(s) and have great follow up and follow through. Newbold has always given me outstandin More

by rowleyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
October 11, 2018

NEEDS IMPROVEMENT I wasn’t greeted when I went in for service. I was the only customer in line with three reps at the desk and still waited for 3 mins to be seen. The r More

by Spell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
October 10, 2018

Process was smooth, Micha was excellent to work with All around experience was easy, Process was not stressful, dealership is clean and everyone is friendly. Was in and out within 2 hours start to finish More

by AMBEROLLER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Miranda
October 10, 2018

Great experience Outstanding service! Nick is always very knowledgeable about his products and has great follow up and follow through. Newbold has always given me outs More

by MBARTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
October 10, 2018

Toyota said Sienna needed break job at 5,000 total miles???? I took my car in for its first checkup. After inspecting, the agent told me that there was a problem with my car. He said my car needed a break job co More

by kkbunch
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jake 1079
October 09, 2018

Tire Repair (Replacement) Customer service rep was really nice. She was very accommodating and worked to make sure my needs were met. Car greeter was not so nice. More

by baileywd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with any of these individuals. However, your female service rep was really nice.
October 09, 2018

Great Car Buying Experiences The staff was professional, knowledgeable, and courteous. Nick answered all our questions and concerns and went out of his way to make us as comfortab More

by PESHEKDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger, Terry Grider
October 09, 2018

oil change and tire rotation I brought the Toyota Highlander in for an oil change and a tire rotation. Free of course, under warranty. Took the guys about a whole 20 mins. More

by SCHAUBW6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Roseke
October 09, 2018

they all are very nice and professonal always enjoy their work they are wanting to make my visit easy as possible they are willing to go the extra to make sure when all is finished i'm happ More

by dmdm5@wisperhome.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
October 09, 2018

Used Rav4 I found the vehicle online and spoke to Brian about it. I explained I would only buy the vehicle if it was in very good condition and there were no de More

by BRIS10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Robert Kavran
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