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Newbold Toyota

O'Fallon, IL

4.2
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,564 Reviews of Newbold Toyota

October 16, 2018

customer service is all ways great at Newbold Toyota. my experiences with the staff at Newbold is nice all the time. that's why I get all of my vehicles serviced at Newbold. I will all ways be a customer. More

by darmacus.sumrall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the service department all ways take care of all of the repairs in a timely manner, Nick Erlinger
October 13, 2018

Purchase of 2018 RAV 4 Knowledgeable. Friendly. Great to do business with. Greeted us like they had known us for years. Would recommend these guys to anyone looking to purch More

by SJKDSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, Dave Stevens
October 13, 2018

Great service as usual The service team moved my appointment from 7:40am to 2:00pm due to my wife medial appointment was longer than expected. Thanks for your compassion. More

by anthony.jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Whetsel
October 13, 2018

Excellent Treated with dignity Had a great experience and everybody was very helpful would recommend to any of my friends and family Thank you for your great su More

by GERSOM413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger, Terry Grider, Dave Stevens
October 13, 2018

A Job Well Done in My Mind Great explanations of finances and car's naunces. Toom the time to find me deals amd learn what my needs were. Only irritation was my new car took 12 More

by MORGAN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Twigg
October 12, 2018

1 year service I waited at the dealer for the service to be completed. During the usual service it was discovered that a wheel alignment was needed. The regular ser More

by HICKER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
October 12, 2018

Pleasant experience We found our car on carguru.com, called to make an appointment and drove out that evening. from when we pulled up, to drove off in our new car it was More

by JJW3695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, Damon Harkins
October 11, 2018

Best service guys out there Everyone at the dealership greeted me with a hello! The wait time wasnt long at all, and had a great seating area with refreshments and lots of things More

by ALYSSACONDRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Allen
October 11, 2018

Service Center Outstanding service! They are always knowledgeable about my car(s) and have great follow up and follow through. Newbold has always given me outstandin More

by rowleyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
October 11, 2018

NEEDS IMPROVEMENT I wasn’t greeted when I went in for service. I was the only customer in line with three reps at the desk and still waited for 3 mins to be seen. The r More

by Spell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
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