Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Great Service Shawn in customer service is awesome! He had me in and out in about an hour. It was a pleasure doing business with Newbold Toyota would highly recom Shawn in customer service is awesome! He had me in and out in about an hour. It was a pleasure doing business with Newbold Toyota would highly recommend them for your service needs. More
Confident in diagnosis and resolution. Professional yet friendly and personable. Addresses my issues and my questions to my satisfaction. I think that says it all. IMO your 25 word minim Professional yet friendly and personable. Addresses my issues and my questions to my satisfaction. I think that says it all. IMO your 25 word minimum is not necessary. I am not a student composing an essay for a teacher. Thank you very much. More
5000 mile scheduled service Excellent and timely service. Nick Erlinger and Mike Rogers went out of their way to ensure my service visit did not disrupt my daytime plans. As a pr Excellent and timely service. Nick Erlinger and Mike Rogers went out of their way to ensure my service visit did not disrupt my daytime plans. As a prior employee, I appreciate the work done and the attention I was given. More
Great experience We worked with Dave at Newbold and he was a great help every step of the way. From selecting the car that we wanted to the purchasing process, it was We worked with Dave at Newbold and he was a great help every step of the way. From selecting the car that we wanted to the purchasing process, it was a smooth experience. We love our new car! More
pleasant I have a long association with Service Rep Johnson; she knows my needs. Tries to help me understand mechanical problems. Tries to make me comfortabl I have a long association with Service Rep Johnson; she knows my needs. Tries to help me understand mechanical problems. Tries to make me comfortable with situations. Facility seems geared to serve the customer. More
Great customer service everyone within the dealerships maintenance department was very professional experience and easy to work with. I appreciate the efficiency as well as everyone within the dealerships maintenance department was very professional experience and easy to work with. I appreciate the efficiency as well as the knowledge of each individual that perform the service work on my car.I would highly recommend new bow Toyota to anyone that is in need of a service repair More
Service Department The Toyota service department is always very professional, helpful and friendly. The courtesy van is convenient to drop and pick me up to a nearby re The Toyota service department is always very professional, helpful and friendly. The courtesy van is convenient to drop and pick me up to a nearby restaurant for lunch while I waited for my car. More
Had a recall Seat belt recall. In and out in no time. Friendly people! i will be back to but from Newbold again a some later date. Thank you Seat belt recall. In and out in no time. Friendly people! i will be back to but from Newbold again a some later date. Thank you More
Great dealership Been going to them for almost 17 years now. We have had 3 cars from Newbold's and always take them to the dealership service center. Been going to them for almost 17 years now. We have had 3 cars from Newbold's and always take them to the dealership service center. More
Helpful Sales Professional The salesman found me the truck I would have ordered as a custom. I really appreciate the work he did to get me my Tacoma. It wasn't really a surprise The salesman found me the truck I would have ordered as a custom. I really appreciate the work he did to get me my Tacoma. It wasn't really a surprise since my wife and I had worked with him before. I'm hoping to enjoy my Tacoma as much as I enjoyed my Tundra. More