Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
EXCELLENT DEALER I found Newbold Toyota to be first class. Highly recommend. Home town dealer. Avoid big city prices, stay in Ill. Large selection, savings. Bought new I found Newbold Toyota to be first class. Highly recommend. Home town dealer. Avoid big city prices, stay in Ill. Large selection, savings. Bought new Toyota Prius. More
Hope we chose the right car? Very friendly employees. Thought we could have used a little more tutorial on all the technical aspects of the car. Picked up the car on Friday nigh Very friendly employees. Thought we could have used a little more tutorial on all the technical aspects of the car. Picked up the car on Friday night by Monday morning it was in the shop. Check engine light came on. Had to replace some type of pump. Had it done by Thursday late morning. Gave us a loaner to use until ready. Smelled like cigarettes! Awful! We had to pay for the gas on the loaner, felt like that should have been "on the house". First time buying a Toyota, hope this problem is the first and only problem we have with it? More
Comfortable facilities. Everyone was polite and treated me with respect. The work was done efficiently in a facility that was clean and well-maintained. The customer lounge Everyone was polite and treated me with respect. The work was done efficiently in a facility that was clean and well-maintained. The customer lounge was comfortable and even served Starbucks coffee. More
Normal Maintenance Have been taking both of my vehicles to Newbold for servicing for the past ten years. Service has always been great with check-in a breeze and all se Have been taking both of my vehicles to Newbold for servicing for the past ten years. Service has always been great with check-in a breeze and all service personnel very friendly. More
Awesome Amazing customer service, Damon and Steve were awesome! Came in looking to trade in my truck, they got me into a brand new 2018 Tacoma and gave me an Amazing customer service, Damon and Steve were awesome! Came in looking to trade in my truck, they got me into a brand new 2018 Tacoma and gave me an awesome deal on my trade in. More
Service Clear communication and pricing! Timely! Friendly! Great! I will be back and recommend them highly! Plus they give you a free carwash. I appreci Clear communication and pricing! Timely! Friendly! Great! I will be back and recommend them highly! Plus they give you a free carwash. I appreciate that! More
24K service I took my 2017 Prius for last warranty service at 24K/24mths and received great advice on bringing the car back since my mileage was less than 20K. I I took my 2017 Prius for last warranty service at 24K/24mths and received great advice on bringing the car back since my mileage was less than 20K. I have always been pleased with the customer care at Newbold and the auto service provided. I admit use Newbold for warranty service only since I like to do oil changes myself. I have purchased 4 new cars from Newbold in 12 years and each car has been well maintained and never given me a problem in over 400K miles on the 4 cars. More
My recent service experience I brought my 2018 Toyota Rav4 in for service this week, and they finished it very quickly. There was nothing wrong with it, but they rotated the tires I brought my 2018 Toyota Rav4 in for service this week, and they finished it very quickly. There was nothing wrong with it, but they rotated the tires and checked the fluids, etc. I've bought several vehicles from Newbpld through the years, some pre-owned and some new. The sales staff and service have been excellent. I would reccomend this dealership to anyone! More
New car Outstanding customer service! Thank you for taking the time to show me all the new features on the RAV4 and thrilled our golf clubs fit horizontally i Outstanding customer service! Thank you for taking the time to show me all the new features on the RAV4 and thrilled our golf clubs fit horizontally in the back! More
Service for 40000 miles They did a fine job. I enjoy when the salesman Dave Stevens came out and talked to us about the Avalon that he sold us that is what I expect from sale They did a fine job. I enjoy when the salesman Dave Stevens came out and talked to us about the Avalon that he sold us that is what I expect from salesman, that shows me he cares about his customers. More