Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Efficient and pleasant service personnel Always a pleasure to bring my Highlander in for routine service. Easy to schedule, quick service. Other than these surveys, Toyota is great to work w Always a pleasure to bring my Highlander in for routine service. Easy to schedule, quick service. Other than these surveys, Toyota is great to work with. More
Oil change and inspection Inspction was not done. Crew didn’t share the inspection results with me. I was told that service will take 2 hrs for oil change and inspection! Sc Inspction was not done. Crew didn’t share the inspection results with me. I was told that service will take 2 hrs for oil change and inspection! Scheduling was a hassle too. I scheduled an appointment and show up on time and then the service staff told me that my appointment is not for today. More
Regular maintenance Everyone is always nice, I even dropped my car off early due to other errands and they were able to complete my appt way before the time. It was very Everyone is always nice, I even dropped my car off early due to other errands and they were able to complete my appt way before the time. It was very helpful. More
Solid service, shuttle service invaluable One of those mornings, of the two cars one had issues the night before, had limped to another service area and was delivering the key when Murphy stru One of those mornings, of the two cars one had issues the night before, had limped to another service area and was delivering the key when Murphy struck, our running car failed. We were able to limp it to Newbold with no appt and explained it was a repeat issue and they took it right in. The shuttle service really saved the day to get me to work and my wife and child back home. Then the shuttle service went the extra mile and drove the key needed for our 2nd vehicle to another dealership so work could begin. Going from 2 cars to none, this was just beyond great and was not asked for and I will always remember how it really helped us out on a day that seemed to go so wrong. More
Great experience! Always great service! The Newbold crew always takes great care of me and gets me and out quickly! I only have good things to say about this team! Always great service! The Newbold crew always takes great care of me and gets me and out quickly! I only have good things to say about this team! More
Jim Allen, model empolyee I have be coming to Newbold for 10 + years, and numerous personnel have changed , he has only one that has been consistent in his work aspect for suc I have be coming to Newbold for 10 + years, and numerous personnel have changed , he has only one that has been consistent in his work aspect for such a job of knowledge and expertise. I have grown to trust in his advise for my Toyota. Military retired and now VA PSA. STL. Promote ASAP! More
Excellent servcie. Always on time and courteous. My car runs like it did when I drove it off the lot with 100, 000 miles. Salesmen and service are honest to a fault. Always on time and courteous. My car runs like it did when I drove it off the lot with 100, 000 miles. Salesmen and service are honest to a fault. I trust them completely. More
New car purchase George Page & Matt Mohan were very helpful and very accommodating. I felt that they gave me a fair price on my trade ins, and put the additional optio George Page & Matt Mohan were very helpful and very accommodating. I felt that they gave me a fair price on my trade ins, and put the additional options that I wanted on the new car, More
Excellent They got me in early. The lady that runs the service check in and the other ones working in the area was most helpful. Not just to me but but for oth They got me in early. The lady that runs the service check in and the other ones working in the area was most helpful. Not just to me but but for others that had came in for service. The waiting are is set up nice. One area if you want to watch TV, one area if you want to read and tables if you need to do some work. Always a pleasant experience! More
Great sales rep ,Nick. Give him a call. Really great deal in my new Camry XSE 6 with red interior.. Nick made sure everything went great. I love my new car and would buy from them again Really great deal in my new Camry XSE 6 with red interior.. Nick made sure everything went great. I love my new car and would buy from them again More