Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Another great experience Jim the service advisor is extremely helpful. So thankful for his willingness to work me into the schedule after I missed my appointment due to unfore Jim the service advisor is extremely helpful. So thankful for his willingness to work me into the schedule after I missed my appointment due to unforeseen personal commitments. Jim is very knowledgeable and doesn’t try to force me to get services done that aren’t needed for my car. Thank you, top notch. I wouldn’t go anywhere else. More
oil change & filter End up replacing valve stem caps that were missing & car wash machine doesn't work again! Did receive a car wash coupon! No snacks available like oth End up replacing valve stem caps that were missing & car wash machine doesn't work again! Did receive a car wash coupon! No snacks available like other dealership! No castrol oil rebate check received because of a dealership problem & I did ask for for a discount off the the service ticket, but was denied! More
Needed to check alignment; however, machine inoperable. Hope Hoped Newbold would volunteer to call me when machine fixed. Instead, ask that I call periodically to see if the machine had been repaired. No idea wh Hoped Newbold would volunteer to call me when machine fixed. Instead, ask that I call periodically to see if the machine had been repaired. No idea when machine would be fixed. Does the BMW side have a machine? Is there cooperation between the two or is there just competition? More
Purchasing my 2019 Toyota Highlander I was delighted with the assistance give. To me at Newbold Toyota when I came in to purchase my 2019 Highlander. Both David & Terry assisted me from s I was delighted with the assistance give. To me at Newbold Toyota when I came in to purchase my 2019 Highlander. Both David & Terry assisted me from start to finish. I highly recommend Newbold Toyota! More
Quick and easy no hassle easy financing service department open on Saturdays love my new Highlander sales staff was great and they have loaner cars no hassle easy financing service department open on Saturdays love my new Highlander sales staff was great and they have loaner cars More
Great Service. We have purchased from Nick in the past and he always makes the process super easy. He goes above and beyond to take care of us! We have purchased from Nick in the past and he always makes the process super easy. He goes above and beyond to take care of us! More
New car purchase This is the second car purchase I’ve made at Newbold. My experience the first time was wonderful and the second was just as good. They sell a quality This is the second car purchase I’ve made at Newbold. My experience the first time was wonderful and the second was just as good. They sell a quality product with complete transparency and no pressure while keeping the customer’s needs in mind. More
Job well done Service was outstanding by Jeanine guiding me to best solution based on my needs. Her knowledge and comprehension never ceased to amaze me. She refl Service was outstanding by Jeanine guiding me to best solution based on my needs. Her knowledge and comprehension never ceased to amaze me. She reflects great credit upon herself and Toyota. More
It went very smooth and easy. The sales person and finance manager were very nice to work with and answered all our questions and were quite helpful. I would refer them to friends The sales person and finance manager were very nice to work with and answered all our questions and were quite helpful. I would refer them to friends and family. More
Thank you Great service from start to finish. Nick and the entire team made sure to understand what I was looking for, and The buying process was easy and quic Great service from start to finish. Nick and the entire team made sure to understand what I was looking for, and The buying process was easy and quick. Im sold on Newbold More