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Newbold Toyota

O'Fallon, IL

4.2
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,564 Reviews of Newbold Toyota

November 30, 2018

Prius 24K check All went well and car is now out of warranty. I will always take the car to Newbold or authorized Toyota service during my extended warranty. I have More

by rwells215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with many CS service personnel and they all are highly professional and good to work with.
November 30, 2018

Don’t tread on me Called my wife to tell her we needed four new tires...had just replaced one not 5000 miles prior. Trust factor way down for this group not happy 500$ More

by Tyeattolah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
na
November 30, 2018

Great experience! Salesman (Mark) was very knowledgeable and helpful. In addition, Mark has a great sense of humor and made car-buying almost fun. The closing process More

by FRANKHUFFMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford, Terry Grider
November 30, 2018

Service department Was easily able to make appointment on line. Staff was able to look up and confirm service due on vehicle. Staff kept me informed of items and cost. More

by JRAONION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
November 29, 2018

Happy experience Brian is very knowledgeable and helpful in the whole process of buying a new car. I’m impressed by his professional manner. The environment is friendl More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bechtel
November 28, 2018

fast and efficient The tire rotation appointment was as fast and efficient as imaginable. Jeanine was very kind and professional. Everything at the dealership was clean More

by jessicapollock1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
November 27, 2018

Best car buying experience. Very professional environment & great customer service. I love my new car!! I will definitely buy from Newbold again. Nick was very helpful & made the More

by Kmpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
November 27, 2018

Bought used Tacoma Very easy to work with all people involved and the purchase process was painless. It was also fairly quick, which we appreciate. Yes, would go back More

by Deann
Recommend Dealer
Yes
Employees Worked With
Amanda Hall
November 27, 2018

Maintenance also have had good service when bring my Rav 4 in for manufacture suggest service. My vehicle is out of warranty, but I still bring it back because of More

by jtrice62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
November 27, 2018

Great Service as Usual Once again, Newbold Toyota Service provided great service when I recently purchased new tires and had the installed. The service was quick and efficie More

by jwhunt1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allen
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