Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Purchased a New Highlander Hybrid I just purchased a new 2019 Hybrid Highlander Limited from Newbold Toyota. This was the fourth Toyota I've purchased from Newbold, and, as always, I h I just purchased a new 2019 Hybrid Highlander Limited from Newbold Toyota. This was the fourth Toyota I've purchased from Newbold, and, as always, I had an Outstanding experience. The salesman for all four purchases was Mark Wakeford. Mark was (is) very knowledgeable, friendly, and easy to deal with. His walk through during delivery was thorough and covered the differences between the Highlander I traded in and the new Highlander. Completing the paperwork to purchase the new vehicle was the quickest and easiest I've ever experienced thanks to Mark and Robert Kavran - in and out of the office in less than 1 hour. More
Shawn is great! Arrived the dealership and received prompt service Shawn went over everything my service would entail and the expected wait time. The service team ac Arrived the dealership and received prompt service Shawn went over everything my service would entail and the expected wait time. The service team actually finished earlier than the estimated time which was great. This is the best service I have received at a dealership in quite some time. More
Newbold review Everyone was very nice and helpful. Mark was our salesman. He was very helpful in getting us what we wanted. Very laid back experience no one was push Everyone was very nice and helpful. Mark was our salesman. He was very helpful in getting us what we wanted. Very laid back experience no one was pushy about anything. Highly recommend. More
New 4 Runner Purchase 1.21.2019 I recently bought a 4 Runner from Newbold, in June 2018. I had it up until last Saturday when the nasty weather put me in a ditch and the truck was to I recently bought a 4 Runner from Newbold, in June 2018. I had it up until last Saturday when the nasty weather put me in a ditch and the truck was totaled. During the time I had my prior 4 Runner, which I purchased from Newbold, I was at the dealer on three ocassions for service. From the purchase experience, the follow up from the sales team, communications from Toyota, and my service experiences, there was no hesitation at all to buy my new 4 Runner from Newbold. Again, the experience was a good as the last time. I would even say a little better since the sales team had to do a dealer trade to get exactly what I wanted. There were no questions asked and they had my new truck on the lot the same day. I have to give huge compliments to Josh Roseke. I started talking with him late last week about what I was looking for he did great research and gave me several options. When it came to buying yesterday and I decided on a different color combination than what they had, he didn't hesitate at all to go find what I was looking for and make the arrangements. Josh was great!! More
Oil change The mechanics at Newbold serviced my vehicle as requested and took good care of my vehicle to ensure they did not unintentionally damage it. Simply pu The mechanics at Newbold serviced my vehicle as requested and took good care of my vehicle to ensure they did not unintentionally damage it. Simply put, they did what I asked and made sure it was ready by the next day. More
Always busy but continue to offer excellent customer service Did what I requested and gave me peace of mind. They were friendly and finished the job while I waited. Wish the scheduling website was better though. Did what I requested and gave me peace of mind. They were friendly and finished the job while I waited. Wish the scheduling website was better though. More
Outstanding service Was excellence service. I showed up and was out of there before it was even an hour. I would definitely recommend this Toyota dealership to other peop Was excellence service. I showed up and was out of there before it was even an hour. I would definitely recommend this Toyota dealership to other people. More
oil Change The person assisting me kept me inform as to what’s needed an additional service needed for my vehicle. The service was fast and efficient The person assisting me kept me inform as to what’s needed an additional service needed for my vehicle. The service was fast and efficient More
Amazing Amanda and Terrific Terry I really enjoyed the buying experience at Newbold. It was no hassle at all. They were very informative and I have told everyone I know who is in the m I really enjoyed the buying experience at Newbold. It was no hassle at all. They were very informative and I have told everyone I know who is in the market for a new car to go see Amanda and Terry. More
First 6 mo. service check-up They took my car in exactly at 3pm and I was done within 45 minutes, just like they said I would be. I was very pleased with the service. A very frien They took my car in exactly at 3pm and I was done within 45 minutes, just like they said I would be. I was very pleased with the service. A very friendly and professional staff. More