Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Great Salesman Mark Wakeford has been salesman for over 25 years. We respect him and his judgement. He is great doing business with. He will continue to get our sup Mark Wakeford has been salesman for over 25 years. We respect him and his judgement. He is great doing business with. He will continue to get our support. More
Great Service As always another satisfying visit to my F-A-V-O-R-I-T-E dealership. I absolutely enjoy my experience every time I enter the service department. Keep As always another satisfying visit to my F-A-V-O-R-I-T-E dealership. I absolutely enjoy my experience every time I enter the service department. Keep up the good work ! More
Great experience Friendly - helpful - considerate- was a great experience working with this dealership! This is the third vehicle we have bought here and will probably Friendly - helpful - considerate- was a great experience working with this dealership! This is the third vehicle we have bought here and will probably buy our next vehicle here. More
Great experience. Dave my salesman was great. He was very understanding of my need and wants. He worked with me until mission completed. He took time to show me all Dave my salesman was great. He was very understanding of my need and wants. He worked with me until mission completed. He took time to show me all the bells and whistles of my new car. Dave your a great guy with a big heart. Thank you for everything. Got overall dealership is great. This is my second time buying from you and I'll definitely be back. Nick it was good seeing you. More
15k service Very fast and very professional. Appreciate quick service and professionalism of dealership service department. Had my car in and out within 1 hr or Very fast and very professional. Appreciate quick service and professionalism of dealership service department. Had my car in and out within 1 hr or less. More
Tacoma Universal joint Quickly located a problem that could have been anywhere in the drive train. Repaired it under an extended warranty at no cost. I couldn't ask for more Quickly located a problem that could have been anywhere in the drive train. Repaired it under an extended warranty at no cost. I couldn't ask for more, More
Would recommend Salesperson Damon Harkins The overall experience with Newbold Toyota was good. Our salesperson, Damon Harkins, was awesome, however, we had an issue with the Finance Manager The overall experience with Newbold Toyota was good. Our salesperson, Damon Harkins, was awesome, however, we had an issue with the Finance Manager (who is no longer at Newbold) which could not be completely rectified. Newbold's Terry Grider and Damon Harkins, went out of their way, including working on their day off, to make things right. More
Routine maintenance Ease in making convenient appointments online. Always thorough in reviewing the vehicle's history and current status beforehand. Always friendly and Ease in making convenient appointments online. Always thorough in reviewing the vehicle's history and current status beforehand. Always friendly and professional during my visits. Quality of work = + More
Be fair and tey to win each customer over The salemans and employees could be a little bit more hospitable, and friendly, the pricing could be more competitive, i also notice customers given c The salemans and employees could be a little bit more hospitable, and friendly, the pricing could be more competitive, i also notice customers given coupons to get a car wash, i was given none even though i paid for a service on my vehicle More
Service Advisor -James Allen service Department Excellent attention to detail and safety for my self and grandchildren whom ride in the vehicle. Thank you very much ! Your team handled all my conce Excellent attention to detail and safety for my self and grandchildren whom ride in the vehicle. Thank you very much ! Your team handled all my concerns in a timely manner and I felt confident the vehicle was safe. More