Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Easy, no pressure, car solution Damon was a pleasure to buy from. We came in to look at something that could fit current need and situation. Damon understood that and was a great gu Damon was a pleasure to buy from. We came in to look at something that could fit current need and situation. Damon understood that and was a great guide. Friendly, relaxed and engaging. More
Always a great experience at Newbold I had scheduled my regular Oil Change and tire rotation and had a recall order completed. Shawn was very helpful and had my car taken care of promptly I had scheduled my regular Oil Change and tire rotation and had a recall order completed. Shawn was very helpful and had my car taken care of promptly. Thank you Newbold Toyota and Shawn! More
Normal Maintenance I was early for my appointment and they got me in early. Jake was very helpful in getting my name on the service and taking off my husbands. I was early for my appointment and they got me in early. Jake was very helpful in getting my name on the service and taking off my husbands. More
Very pleasant Everyone was very helpful and we didn't feel any sales pressure. The staff was very nice...and we got a great deal on the car! Everyone was very helpful and we didn't feel any sales pressure. The staff was very nice...and we got a great deal on the car! More
Great experience I told the salesman, Damon, what I wanted and he hooked me up. It was an overall great experience. Damon was very polite, efficient and considerate. I told the salesman, Damon, what I wanted and he hooked me up. It was an overall great experience. Damon was very polite, efficient and considerate. More
Excellent service We always go to Newbold for our cars. We look around but always end up at Newbold. They care and do what they can to make the deal work. We always go to Newbold for our cars. We look around but always end up at Newbold. They care and do what they can to make the deal work. More
Product and Service Rendered [Impressive] I'm very satisfied with the services and products of Toyota: The customer service is very helpful and the the quality of product the company / dealer I'm very satisfied with the services and products of Toyota: The customer service is very helpful and the the quality of product the company / dealership is durable and long lasting. More
Timely and complete Service appointment was for 20,000 mile service. Appointment was completed in a timely manner; oil change, tires rotated, and vehicle inspected. Jim w Service appointment was for 20,000 mile service. Appointment was completed in a timely manner; oil change, tires rotated, and vehicle inspected. Jim was pleasant, friendly, and efficient. More
Schedule When calling the service department I was put on hold for 10 + minutes—never did get an answer. On all occasions Newbold never returned my car in a ti When calling the service department I was put on hold for 10 + minutes—never did get an answer. On all occasions Newbold never returned my car in a timely manner as promised. My drivers seat was breaking down at 15000. When I wanted the cover replaced which was under warranty I was told, the seat cover was not under warranty because it was ordinary wear. Really!!! More
Great staff and service! The staff is always friendly and it is always speedy service no matter if I drop my car off or stay and wait for it. The staff is always friendly and it is always speedy service no matter if I drop my car off or stay and wait for it. More